Capability scores for security awareness and training platforms are driven by the breadth and depth of their content libraries, the number of languages supported, and the ease of integration with existing security infrastructure. High capability also reflects robust compliance reporting and strong customer support.
Innovation scores are earned through the implementation of cutting-edge features, such as OSINT-driven lure generation,'Agentic AI' simulation frameworks, deepfake audio/video testing, and automated 'Search and Destroy" remediation capabilities.Top-ranked companies in this space demonstrate high levels of automation, minimizing administrative overhead and streamlining the training process.
They also adopt a "No-Blame" behavioral science approach, focusing on coaching rather than shaming employees. Vendors can improve their ranking by adding multi-channel support, proving a measurable reduction in attacker dwell time through employee reporting, and deepening integration with the existing security stack, such as M365, SIEM, and EDR systems.