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Security awareness and training

Security awareness and training software enables organizations to reduce human risk by educating employees about cyber threats.

Security awareness and training solutions help organizations educate employees about cyber threats, simulate attacks to identify vulnerabilities, and measure behavior change. These platforms provide content, phishing simulations, and reporting to improve security culture and reduce the risk of data breaches caused by human error. Modern solutions leverage AI and behavioral science to personalize training and create a more resilient workforce.

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The challenge

Your organization faces a constant barrage of cyberattacks, and despite investing in advanced security technologies, human error remains a significant vulnerability. Employees are targeted with increasingly sophisticated phishing emails, social engineering scams, and other malicious tactics. Without adequate security awareness and training, your workforce can become the weakest link, leading to costly data breaches, reputational damage, and compliance violations. You need a solution that not only educates your employees but also changes their behavior and creates a security-conscious culture.

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68% of all data breaches involve the human element
292 days is the average time to identify and contain a breach from stolen credentials
$2B in losses were reported due to Business Email Compromise attacks in 2024

The solution

Security awareness and training addresses your unique challenges through modern solutions and key capabilities.

Multi-channel simulation

Simulate attacks beyond email, including vishing, smishing, and malicious QR codes, to prepare employees for diverse threat vectors.

OSINT-driven personalization

Use open source intelligence to create hyper-realistic phishing lures based on an employee's exposed data and social connections.

Just-in-time micro-learning

Deliver short, focused training modules immediately after a user fails a simulation or exhibits risky behavior to reinforce learning.

Behavioral analytics and risk scoring

Aggregate data from simulations, threat reports, and EDR alerts to assign risk scores to users and departments, enabling targeted intervention.

Automated threat remediation

Automatically search for and remove reported phishing emails from all employee inboxes to prevent further compromise.

Deepfake awareness and defense

Train employees to verify identity when faced with synthetic audio or video impersonations to prevent sophisticated social engineering attacks.

See how security awareness and training suppliers stack up

Our Palomarr Insights chart shows the full landscape of security awareness and training solutions.

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How to evaluate security awareness and training

1

Integration density

Evaluate how well the platform integrates with your existing security stack, including identity providers, SIEM/SOAR systems, and email gateways, to automate workflows and improve threat response.

2

Deployment model

Prioritize cloud-based solutions with zero-touch deployment that can be launched quickly through M365 or Google Workspace API integrations for ease of implementation and management.

3

Content freshness and localization

Ensure the platform offers regularly updated content that is localized to different regions and cultures, including relevant scenarios and languages, to maximize its effectiveness.

4

Compliance mapping

Verify that the platform maps its curriculum directly to relevant compliance frameworks like PCI DSS, HIPAA, SOC 2, and GDPR, and provides one-click audit reports to simplify compliance efforts.

Questions to ask suppliers

Use these questions during supplier evaluations to ensure you're choosing the right partner for your needs.

Security awareness and training RFP guide
  • How does your platform handle repeat offenders, and does it trigger different attack channels to test them?
  • What specific metrics do you provide to correlate training performance with real-world security incidents?
  • What is the typical implementation timeline for a global enterprise with over 10,000 seats?
  • How do you ensure your platform adheres to GDPR and CCPA privacy requirements?