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Best disaster recovery as a service vendors for security teams

We rank disaster recovery as a service companies using a variety of factors, including multi-platform support, orchestration depth, SLA verifiability, cyber-vaulting capabilities, and autonomous testing, to get you the perfect results for your company's needs.

124 companies ranked | Last updated: May 12, 2026

Which disaster recovery as a service vendors should buyers compare first?

Enterprise buyers should compare 11:11 Systems, Amazon Web Services, and Equinix and other ranked disaster recovery as a service vendors by fit, capability evidence, implementation risk, and procurement readiness. Palomarr ranks suppliers to help buyers move from a broad market scan to a practical shortlist.

To shortlist Disaster Recovery as a Service (DRaaS) providers, prioritize those offering robust orchestration, continuous data protection, and integrated security. Consider vendors that support hybrid environments and provide clear, automated reporting on recovery objectives. Your choice should align with your specific needs for failover, data integrity, and cyber resilience.

  • 11:11 Systems is ideal for businesses seeking a holistic approach to disaster recovery, combining cloud computing, connectivity, and security solutions. Verify integration requirements with your existing systems, specific security measures, and detailed service level agreements.
  • Amazon Web Services (AWS) excels in disaster recovery with its comprehensive suite of services, including automated migration and robust backup solutions that ensure minimal downtime. Verify the specific service scope, compliance certifications relevant to your industry, and integration requirements with your current infrastructure.
  • Equinix and NTT Global Data Centers deliver disaster recovery through extensive data center networks, ensuring low latency and high availability for critical applications. Verify specific service offerings, compliance standards, and regional presence to ensure they meet your geographic and regulatory requirements.
  • Rackspace Technology, Flexential, TierPoint Data Centers, Expedient, and Assured Data Protection provide tailored disaster recovery solutions with a strong focus on managed services and operational support. Verify service scope, security measures, and customer references to ensure their offerings align with your specific needs and expectations.

How companies earn their ranking

Capability scores for disaster recovery as a service are driven by the breadth of platform support, the depth of orchestration, and the verifiability of service level agreements. Solutions must seamlessly support a mix of legacy on-premises systems and modern cloud environments, offering robust automation for failover and failback processes.

They must also provide clear, automated reports that demonstrate that RTOs were met during testing.Innovation scores are earned by vendors who invest in forward-looking capabilities like cyber-vaulting and autonomous testing. Top-ranked companies share a commitment to platformization, integrating backup, DR, and security into a single pane of glass to reduce tool sprawl.

Vendors can improve their ranking by focusing on proactive threat detection, simplified management, and comprehensive support for diverse IT environments.

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Want the full picture? Palomarr Insights explores the disaster recovery as a service space in depth and visualizes the companies based on metrics.
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Rankings

1
Best Overall Best Value
9.8 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.9 Innovation 9.7
2
Best for Enterprise
9.7 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.8
3
9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.7 Innovation 9.5
4
9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.5 Innovation 9.7
5
9.5 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.4
6
9.4 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.5
7
9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.4 Innovation 9.2
8
9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.2 Innovation 9.4
9
9.2 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.1
10
9.1 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.0 Innovation 9.2

Meet the leaders

Discover what makes each company unique. Use filters to narrow by your needs, or Find your perfect match to get personalized rankings tailored to your exact requirements.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

11:11 Systems offers disaster recovery as a service with a focus on modernizing IT environments and integrated security solutions.

Pricing posture

Pricing is premium, reflecting its comprehensive service offerings.

Implementation/integration fit

Easy implementation fits SMB to enterprise customers looking for flexible cloud solutions.

What to verify

Verify integration requirements, security measures, and specific service details.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

AWS excels in disaster recovery with its comprehensive suite of services, including automated migration and robust backup solutions that ensure minimal downtime.

Pricing posture

AWS offers a low price level with a flexible cost tier.

Implementation/integration fit

Implementation is easy, suitable for large enterprises and both SMB and enterprise customers.

What to verify

Verify specific service scope, compliance certifications, and integration requirements.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Equinix delivers disaster recovery through its extensive data center network, ensuring low latency and high availability for critical applications.

Pricing posture

Equinix operates at a premium price level, reflecting its high-quality infrastructure.

Implementation/integration fit

Easy implementation fits enterprise customers needing scalable solutions across multiple cloud environments.

What to verify

Verify specific service offerings, compliance standards, and regional presence.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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  • Lorem ipsum
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  • Lorem ipsum
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  • Lorem ipsum

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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  • Lorem ipsum
  • Lorem ipsum
  • Lorem ipsum
  • Lorem ipsum
  • Lorem ipsum
  • Lorem ipsum
  • Lorem ipsum

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

See how disaster recovery as a service suppliers stack up

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Capabilities Innovation

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