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Continuant

97% match

Website

Continuant is a global provider of unified communications and contact center solutions, specializing in the integration, migration, and management of communication technologies for organizations. Founded in 1996, the company serves clients across the Americas, EMEA, and APAC regions, focusing on enhancing operational efficiency and collaboration through innovative communication platforms.
Continuant's core offerings include Continuant Connect, which bridges legacy PBX systems into modern unified communications environments, and comprehensive migration services to cloud platforms such as Microsoft Teams, Zoom, and Cisco Webex. The company's CCaaS solution empowers customer experiences through intelligent automation and omnichannel support, while their managed services ensure optimal performance of voice and customer experience systems. With a strong emphasis on ITIL-based managed services, Continuant provides tailored support, proactive monitoring, and a single point of contact for multivendor environments. The company's value proposition lies in its commitment to seamless integration and flexibility, allowing organizations to transition smoothly from outdated systems to cloud-based solutions without disrupting business operations. Continuant's extensive experience with Fortune 500 companies and its recognition as Microsoft Global Partner of the Year underscore its capability to deliver enterprise-grade resilience and reliability. By offering scalable communication solutions, technology consulting, and world-class support, Continuant positions itself as a vital partner for businesses seeking to enhance their communication and collaboration capabilities in a rapidly evolving technological landscape.

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Key differentiators

  • Seamless integration of legacy systems
  • ITIL-based managed services
  • Strong partnerships with major platforms

Capabilities

8.0

Innovation

8.0
Moderate support
Moderate implementation
Moderate cost
6tefdsContinuant8.58.5Contact Center,CCaaS,Data Analytics,Network Firewall,SASE,Traditional MSSP,Advanced MSS and MDR,Security Consulting and Services,Disaster Recovery,Disaster Recovery as a Service,Backup,Voice and Video Communication,Multichannel Communication,Messaging and Presence,Conference Room and Workspace,Cloud and VoIP Telephony,Team Collaboration and Productivity,Collaboration,UCaaS,SD-WAN,POTS Replacement,TEM002C DIA and MPLS,VoIP and Network with Security,VoIP and Network without SecurityMedium Sized BusinessMid-Market, EnterpriseContinuant is a global provider of unified communications and contact center solutions, specializing in the integration, migration, and management of communication technologies for organizations. Founded in 1996, the company serves clients across the Americas, EMEA, and APAC regions, focusing on enhancing operational efficiency and collaboration through innovative communication platforms.Continuant's core offerings include Continuant Connect, which bridges legacy PBX systems into modern unified communications environments, and comprehensive migration services to cloud platforms such as Microsoft Teams, Zoom, and Cisco Webex. The company's CCaaS solution empowers customer experiences through intelligent automation and omnichannel support, while their managed services ensure optimal performance of voice and customer experience systems. With a strong emphasis on ITIL-based managed services, Continuant provides tailored support, proactive monitoring, and a single point of contact for multivendor environments. The company's value proposition lies in its commitment to seamless integration and flexibility, allowing organizations to transition smoothly from outdated systems to cloud-based solutions without disrupting business operations. Continuant's extensive experience with Fortune 500 companies and its recognition as Microsoft Global Partner of the Year underscore its capability to deliver enterprise-grade resilience and reliability. By offering scalable communication solutions, technology consulting, and world-class support, Continuant positions itself as a vital partner for businesses seeking to enhance their communication and collaboration capabilities in a rapidly evolving technological landscape.Seamless integration of legacy systems; ITIL-based managed services; Strong partnerships with major platformsCentralized management, call delegation, automated attendants, intelligent call routing, flexible work options, carrier consolidation, easy number porting, powerful APIs, integrated directories, E911 support, omnichannel solution, open API integration, self-service features, AI and automation tools, traditional PBX capabilities, 24/7 live customer support, proactive system monitoring, OEM-certified engineers, single point of contact for vendor tickets, scalable service packages, hybrid calling capabilities, Microsoft Teams integration, Zoom Phone integration, Cisco Webex Calling integration, phased cloud migration, real-time monitoring and reporting, global call routing, auto attendants, call queues, voice and messaging integrationglobal customer support in multiple languages, publicly available pricing structure, extensive self-service resources, robust public-facing digital support channels, specialized industry solutions for non-enterprise clientsModerateModerate$$https://www.continuant.comhttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-logo-Continuant-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-screenshot-Continuant-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-screenshot-Continuant-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-screenshot-Continuant-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-screenshot-Continuant-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/12/supplier-screenshot-Continuant-05.jpg

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