Level 1
FoundationsBuild the vocabulary and core concepts you need to understand the subject and navigate the market.
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Palomarr Academy
Build the knowledge behind better technology decisions
Understand the markets you evaluate, ask sharper questions, and apply what you learn to the technology choices your team needs to make.
How Academy works
Choose your depth and format.
Learning depth
Levels describe how deeply each course explores a subject, from the foundations through advanced application and mastery.
Level 2
UnderstandingCompare approaches and recognize tradeoffs, then apply what you learn to practical evaluation decisions.
Level 3
AdvancedWork through complex requirements and supplier evaluation, including the decisions that shape implementation.
Level 4
MasteryBuild deep subject knowledge through advanced work and assessment that tests applied judgment.
Learning formats
Formats describe how you take part. The available levels vary by format.
Online self-led
Work through online lessons on your own schedule, with quizzes and practical exercises.
Level 1
Level 2
Level 3
Virtual lunch and learn
Join an instructor-led virtual session focused on a course topic, with time for discussion and questions.
Level 1
Level 2
Level 3
In-person training
Learn with an instructor through live discussion and group exercises built around practical examples.
Level 1
Level 2
Level 3
Academy intensive
Take part in a multi-day, in-person experience designed for deeper instruction and applied work.
Level 3
Level 4
Explore Academy
All courses
Find learning that fits the market, level, and technology decision you are working through.
20 courses
Customer experience
Learn how technology shapes customer interactions, service operations, and the systems teams use to understand and improve the experience.
Cybersecurity
Learn how organizations protect systems, data, and people, from identifying risk to designing controls and responding to threats.
Unified communications
Learn how voice, meetings, messaging, and collaboration systems connect teams and support day-to-day work.
Network
Learn how networks support performance, resilience, security, and the applications organizations depend on.
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