Course overview
This course introduces the fundamental mechanics of real-time Network Operations Center operations, focusing on telemetry ingestion, automated triage, incident response, and performance monitoring. Learn how modern NOC teams leverage AI and automation to reduce mean time to resolution and maintain high availability across complex enterprise networks.
- Understand the architecture and data pipelines of a modern real-time Network Operations Center
- Apply automated deduplication and triage logic to high-volume alert streams
- Coordinate incident response workflows and escalation paths using standardized protocols
- Analyze network performance metrics and packet-level health indicators to maintain service level agreements