Skip to main content

Hawaiian Telcom

97% match

Website

Hawaiian Telcom is a prominent telecommunications provider in Hawaii, known for its commitment to delivering high-speed fiber internet and advanced communication solutions throughout the state. The company is on a mission to make Hawaii the first fully fiber-enabled state in the U.S. by 2026, supported by a significant public-private investment initiative.
Hawaiian Telcom offers a wide range of services, including fiber internet plans with speeds ranging from 400 Mbps to 1 Gbps, all featuring no data caps and no contracts. Their Fioptics internet service includes options for businesses, such as Dedicated Internet Access with symmetrical speeds up to 100 Gbps and managed security services for comprehensive IT security. The company also provides voice solutions, including a cloud-based VoIP phone system and SIP trunking for scalable communication. Additionally, Hawaiian Telcom supports businesses with colocation services in secure data centers, ensuring high reliability and performance for compute and storage infrastructure. The company's value proposition lies in its robust infrastructure and commitment to community connectivity. With a focus on underserved areas, Hawaiian Telcom collaborates with local organizations to provide internet access to public schools, libraries, and public housing, enhancing digital inclusion and quality of life in Hawaii. Their fiber network, designed for resilience and performance, promises to bridge the digital divide while offering advanced features such as rapid repair services and 24/7 local support. This dedication to both technological advancement and community support positions Hawaiian Telcom as a vital player in Hawaii's telecommunications landscape.

Learn more

Key differentiators

  • Public-private partnership for fiber expansion
  • Comprehensive cybersecurity solutions
  • Local 24/7 customer support

Capabilities

7.6

Innovation

7.8
Moderate support
Moderate implementation
Moderate cost
wcjyjzHawaiian Telcom8.58.5Advanced Threat Protection,Network Firewall,Endpoint Prevention,Traditional MSSP,Security Consulting and Services,Disaster Recovery,Backup,Voice and Video Communication,Messaging and Presence,Cloud and VoIP Telephony,Team Collaboration and Productivity,Collaboration,UCaaS,Managed WiFi,TEM002C DIA and MPLS,Broadband,Dedicated Fiber,VoIP and Network with Security,VoIP and Network without Security,ColocationLarge Enterprise BusinessSMB, Mid-MarketHawaiian Telcom is a prominent telecommunications provider in Hawaii, known for its commitment to delivering high-speed fiber internet and advanced communication solutions throughout the state. The company is on a mission to make Hawaii the first fully fiber-enabled state in the U.S. by 2026, supported by a significant public-private investment initiative.Hawaiian Telcom offers a wide range of services, including fiber internet plans with speeds ranging from 400 Mbps to 1 Gbps, all featuring no data caps and no contracts. Their Fioptics internet service includes options for businesses, such as Dedicated Internet Access with symmetrical speeds up to 100 Gbps and managed security services for comprehensive IT security. The company also provides voice solutions, including a cloud-based VoIP phone system and SIP trunking for scalable communication. Additionally, Hawaiian Telcom supports businesses with colocation services in secure data centers, ensuring high reliability and performance for compute and storage infrastructure. The company's value proposition lies in its robust infrastructure and commitment to community connectivity. With a focus on underserved areas, Hawaiian Telcom collaborates with local organizations to provide internet access to public schools, libraries, and public housing, enhancing digital inclusion and quality of life in Hawaii. Their fiber network, designed for resilience and performance, promises to bridge the digital divide while offering advanced features such as rapid repair services and 24/7 local support. This dedication to both technological advancement and community support positions Hawaiian Telcom as a vital player in Hawaii's telecommunications landscape.Public-private partnership for fiber expansion; Comprehensive cybersecurity solutions; Local 24/7 customer support1. 5-hour Service Level Agreement for Rapid Repair, 2. Upload Speed Upgrade at no additional charge, 3. Fioptics Care for inside wires and jacks, 4. Wireless Gateway for WiFi connectivity, 5. Symmetrical speeds up to 100 Gbps for Dedicated Internet Access (DIA), 6. 24/7 local support, 7. 99.97% network reliability, 8. Advanced monitoring and DDoS protection, 9. Secure IP VPN connections over a private MPLS network, 10. Efficient communication via Switched Ethernet, 11. Point-to-MultiPoint Ethernet for latency-sensitive applications, 12. Comprehensive Managed Security Services, 13. Incident Response and Forensic Analysis services, 14. 24/7 monitoring and customizable security assessments, 15. Cloud-based VoIP phone system for Business Voice, 16. Scalable communication services with SIP Trunking, 17. Secure environment for Data Center Colocation Services, 18. Uptime guarantee on power and environmental controls, 19. Hawaiian Telcom SafeGuard for Business for cybersecurity protection, 20. Cloud-based management portal for easy deployment and monitoring, 21. Managed Network Services for optimal performance, 22. Device Availability and Performance Monitoring, 23. Hardware as a Service (HWaaS) for managed equipment, 24. 20 Terabits per second capacity via SEA-US TransPacific Fiber Submarine Cable System, 25. Compliance solutions to meet PCI and HIPAA requirements, 26. Support for multiple languages, 27. Internet service with no data caps and no contracts, 28. Promotional gift card incentives for new service plans, 29. Advanced fiber connectivity to underserved areas, 30. Public-private partnership for fiber network expansioncustomer support channels beyond phone, detailed service level agreements (SLAs), standard contract terms, comprehensive pricing transparency for residential services, advanced digital customer service optionsModerateModerate$$https://www.hawaiiantel.comhttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-logo-Hawaiian-Telcom-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hawaiian-Telcom-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hawaiian-Telcom-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hawaiian-Telcom-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hawaiian-Telcom-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hawaiian-Telcom-05.jpg

Still unsure? We’ve got you covered.

Meet with a Palomarr expert to review your options. We’ll walk you through how they ranked and why we think certain suppliers are right for you.

Talk with a specialist