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GigTel

97% match

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GigTel is a cloud-based Unified Communications as a Service (UCaaS) provider that integrates a comprehensive range of communication solutions including business phone services, video collaboration, and virtual receptionist features. Designed to cater to businesses of all sizes, GigTel ensures seamless communication across various devices and locations, supported by unlimited US-based customer service.
The company's core offerings include a robust voice service that eliminates the need for on-premises equipment, featuring essential functionalities like auto-attendant, E911, and music on hold. GigTel's platform supports multiple devices on a single extension, allowing users to manage calls through web and mobile applications. The video collaboration capabilities enable up to 25 participants to engage in meetings with features such as screen sharing and recording. Additionally, GigTel provides a user-friendly Contact Center as a Service (CCaaS) solution that integrates with popular CRM tools, empowering businesses to manage agents and performance analytics effectively. GigTel emphasizes cost savings and flexibility with flat per-user pricing and no hidden fees, with potential reductions of up to 50 percent in monthly phone bills. The platform boasts a 99.999 percent availability guarantee, ensuring reliability through redundant data centers. With a focus on security and ease of use, GigTel allows businesses to manage users and locations from a single portal, making it an ideal solution for remote and mobile workforces. The company supports a wide range of languages, making its services accessible to diverse customer bases globally.

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Key differentiators

  • Unlimited US-based support
  • Cost savings of up to 50%
  • Seamless integration with over 200 CRMs

Capabilities

7.4

Innovation

7.5
Moderate support
Difficult implementation
Low cost
vil8f0GigTel8.58.5Contact Center,CCaaS,IVR and ACD,Data Analytics,Wallboards,Voice and Video Communication,Multichannel Communication,Mobile Accessible Office Line,Messaging and Presence,Cloud and VoIP Telephony,Team Collaboration and Productivity,Collaboration,UCaaS,VoIP and Network with Security,VoIP and Network without SecurityMedium Sized BusinessSMB, Mid-Market, EnterpriseGigTel is a cloud-based Unified Communications as a Service (UCaaS) provider that integrates a comprehensive range of communication solutions including business phone services, video collaboration, and virtual receptionist features. Designed to cater to businesses of all sizes, GigTel ensures seamless communication across various devices and locations, supported by unlimited US-based customer service.The company's core offerings include a robust voice service that eliminates the need for on-premises equipment, featuring essential functionalities like auto-attendant, E911, and music on hold. GigTel's platform supports multiple devices on a single extension, allowing users to manage calls through web and mobile applications. The video collaboration capabilities enable up to 25 participants to engage in meetings with features such as screen sharing and recording. Additionally, GigTel provides a user-friendly Contact Center as a Service (CCaaS) solution that integrates with popular CRM tools, empowering businesses to manage agents and performance analytics effectively. GigTel emphasizes cost savings and flexibility with flat per-user pricing and no hidden fees, with potential reductions of up to 50 percent in monthly phone bills. The platform boasts a 99.999 percent availability guarantee, ensuring reliability through redundant data centers. With a focus on security and ease of use, GigTel allows businesses to manage users and locations from a single portal, making it an ideal solution for remote and mobile workforces. The company supports a wide range of languages, making its services accessible to diverse customer bases globally.Unlimited US-based support; Cost savings of up to 50%; Seamless integration with over 200 CRMsVoIP with auto attendant, ring groups, E911, local numbers, music on hold, multiple devices on a single extension, web app functionality, mobile app for iOS and Android, video collaboration for up to 25 participants, screen sharing, video recording, multitiered customizable auto attendant, contact center user-friendly interface, performance analytics, CRM integration with Salesforce, Zendesk, and Microsoft Dynamics, secure online faxing (eFax), custom messaging for callers (Marketing on Hold), SIP Trunking for call routing, caller ID, call waiting, call hold, 3-way calling, anonymous call rejection, voicemail-to-email, voicemail transcription, HD video conferencing, file sharing, online management portal, unlimited US-based support, high availability guarantee with uptime SLA, mobile access for remote agents, early termination charges for service cancellationCall Recording, Advanced Analytics, Customizable Reporting, Integration with More Business Applications, Support for More LanguagesModerateModerate$$https://www.gigtel.comhttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-logo-GigTel-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-GigTel-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-GigTel-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-GigTel-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-GigTel-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-GigTel-05.jpg

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