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Centrical

97% match

Website

Centrical is a real-time performance management, microlearning, gamification, coaching and voice of the employee platform that inspires and personally guides frontline employee success and growth.
Centrical was founded in 2013 and serves customers in 150 countries and in 40 different languages. With offices in New York, London, Israel, and Melbourne, Centrical customers include leading multinational enterprises such as British Telecom, Coca-Cola, Microsoft, Teleperformance, Webhelp and more. Its Better Together platform holistically blends advanced gamification, personalized microlearning, and real-time performance management to sustainably motivate employees to challenge themselves and strengthen skills while providing data-driven feedback in their quest to reach their full potential. It easily integrates with Salesforce as well as a host of CRM, ERP, and LMS applications.

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Key differentiators

  • Contact center gamification to empower employees
  • Personalized microlearning
  • Augmented coaching

Capabilities

8.4

Innovation

8.9
Moderate support
Moderate implementation
Moderate cost

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