Skip to main content

Permissions

Add user
Done

Start your AI search

AI search
Outbound call compliance Gamification for customer service Outsourcing services

Open Systems

97% match

Website

open-systems.com

Open Systems is a leading provider of Native, Managed Secure Access Service Edge (SASE) solutions, dedicated to delivering simple, secure connectivity and robust security outcomes for businesses operating in an increasingly digitized world. By leveraging advanced technologies and proven security protocols, Open Systems enables organizations to access data from anywhere at any time while safeguarding their networks from cyber threats. Their commitment to providing an exceptional customer experience is highlighted by features such as incident escalation to Level-3 engineers within minutes, proactive support, and round-the-clock service availability, all crucial for maintaining continuous operations and minimizing disruptions.
At the core of Open Systems’ offering is the SASE Experience, which combines Security Service Edge (SSE) and Software-Defined Wide Area Network (SD-WAN) capabilities in a single platform. This integration not only elevates secure network access but also ensures operational excellence, enabling organizations to empower their remote workforce and facilitate cloud adoption effortlessly. With an impressive customer retention rate, Open Systems focuses on delivering tailored solutions that meet specific business needs, backed by a team of dedicated Customer Success Managers and a holistic service experience promise designed to drive measurable results for all clients. Open Systems distinguishes itself from other providers by delivering a comprehensive, all-in-one managed service that encompasses network and security transformations. With significant expertise and over 20 years in the industry, their operations are supported by a global Network and Security Operations Center (NOC/SOC) staffed with certified engineers. This proactive approach ensures seamless management of complex networks, enhances security, and improves overall performance, making Open Systems an invaluable partner for organizations looking to enhance their connectivity, security posture, and operational efficiency in an era marked by digital transformation.

Learn more

Key differentiators

  • Proactive 24x7 Monitoring and Support
  • Dedicated Level-3 Engineers for Service
  • Seamless Integration of Security Features

Capabilities

8.3

Innovation

8.9
Moderate support
Moderate implementation
Moderate cost
o8t6zsOpen Systems8.78.9VoIP and Network with Security, VoIP and Network without Security, Advanced Threat Protection, Network Firewall, SASE, Network Analysis and Forensics, Web Security, Advanced MSS and MDR, Encryption, Messaging Security, Security Consulting and Services, Cloud Security Infrastructure, CASB, Cloud and VoIP Telephony, SD-WANLarge Enterprise BusinessMid-Market, EnterpriseOpen Systems is a leading provider of Native, Managed Secure Access Service Edge (SASE) solutions, dedicated to delivering simple, secure connectivity and robust security outcomes for businesses operating in an increasingly digitized world. By leveraging advanced technologies and proven security protocols, Open Systems enables organizations to access data from anywhere at any time while safeguarding their networks from cyber threats. Their commitment to providing an exceptional customer experience is highlighted by features such as incident escalation to Level-3 engineers within minutes, proactive support, and round-the-clock service availability, all crucial for maintaining continuous operations and minimizing disruptions. At the core of Open Systems’ offering is the SASE Experience, which combines Security Service Edge (SSE) and Software-Defined Wide Area Network (SD-WAN) capabilities in a single platform. This integration not only elevates secure network access but also ensures operational excellence, enabling organizations to empower their remote workforce and facilitate cloud adoption effortlessly. With an impressive customer retention rate, Open Systems focuses on delivering tailored solutions that meet specific business needs, backed by a team of dedicated Customer Success Managers and a holistic service experience promise designed to drive measurable results for all clients. Open Systems distinguishes itself from other providers by delivering a comprehensive, all-in-one managed service that encompasses network and security transformations. With significant expertise and over 20 years in the industry, their operations are supported by a global Network and Security Operations Center (NOC/SOC) staffed with certified engineers. This proactive approach ensures seamless management of complex networks, enhances security, and improves overall performance, making Open Systems an invaluable partner for organizations looking to enhance their connectivity, security posture, and operational efficiency in an era marked by digital transformation.Proactive 24x7 Monitoring and Support;Dedicated Level-3 Engineers for Service;Seamless Integration of Security FeaturesNative Managed SASE, Simple and secure connectivity, Easy implementation and user experience, Robust security outcomes, 8-minute incident escalation to certified engineer, Level-3 Engineers, Proactive and preemptive support, 60-second device health checks, 24/7 operational support, 99.99% on-premises equipment SLA, 99.999% cloud services SLA, Assigned Customer Success Managers, 6-minute incident notification, Unified and integrated SASE platform, Comprehensive service delivery, Tailored onboarding, Full operational staffing, Follow-the-sun global support, Customer Portal for transparency, Proactively anticipating issues, Full application visibility, Smart routing and app prioritization, CDN with AI-assisted automation, End-to-end service quality, Global connectivity recommendations, Robust monitoring and alerting capabilities, Multi-level security measures, Integrated security functions, Zero Trust Network Access (ZTNA), Advanced Threat Protection capabilities Granular visibility into application performance across all network segments, Integration with third-party security solutions for enhanced modularity, Advanced analytics for deep insights into user behaviors and threat patterns, Extensive customization options for specific industry requirements, Enhanced support for hybrid cloud environments and multi-cloud strategies ModerateModerate$$www.open-systems.com/sase/roi https://www.palomarr.com/wp-content/uploads/2025/01/supplier-logo-OpenSystems-02.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-OpenSystems-01.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-OpenSystems-02.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-OpenSystems-03.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-OpenSystems-04.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-OpenSystems-05.jpg

Still unsure? We’ve got you covered.

Meet with a Palomarr expert to review your options. We’ll walk you through how they ranked and why we think certain suppliers are right for you.

Talk with a specialist