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New Horizon Communications
97% match
New Horizon Communications (NHC) is a leading telecommunications provider specializing in unified communication solutions through its unique offering, THE Communications STACK™. Established in 2002 and headquartered in Concord, Massachusetts, NHC has evolved over two decades to facilitate businesses in managing complex communication services efficiently and effectively. By providing a single path to a variety of communication technologies, NHC simplifies the procurement process for businesses of all sizes, allowing them to enjoy the benefits of voice, data, and managed services through a unified management system. Their innovative model not only emphasizes customer support with responsive, 100% stateside technical assistance but also consolidates invoicing to reduce administrative overhead.
NHC operates under a comprehensive service structure that includes Network Services, Overlay Services, and Managed Services within their Communications STACK™. This model incorporates various connectivity options, such as fiber, broadband, and LTE/5G, while overlay services encompass cloud-native applications like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). The company's Managed Services layer ensures ongoing support and management for clients, delivering solutions that leverage both traditional and modern technologies. This combination enables businesses to operate with greater agility, enhance collaboration, and focus on their core competencies without being bogged down by IT complexities.
The company targets a diverse range of clients, from small to large enterprises, emphasizing the importance of partnerships in their growth strategy. NHC's channel partner program promotes tailored solutions for end customers, reinforcing a commitment to provide seamless communication experiences while addressing the evolving demands of the digital age. As NHC continues to grow and adapt, it remains focused on enhancing its service offerings and customer support practices, ensuring they help businesses navigate the nuances of communication technology with ease.
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Key differentiators
- Comprehensive suite of services on one platform
- 100% stateside support guarantees exceptional service
- Unique, bundled pricing simplifies billing and management
Capabilities
7.8
Innovation
7.9
Moderate support
Moderate implementation
Moderate cost
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