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New Horizon Communications

97% match

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New Horizon Communications (NHC) is a leading telecommunications provider specializing in unified communication solutions through its unique offering, THE Communications STACK™. Established in 2002 and headquartered in Concord, Massachusetts, NHC has evolved over two decades to facilitate businesses in managing complex communication services efficiently and effectively. By providing a single path to a variety of communication technologies, NHC simplifies the procurement process for businesses of all sizes, allowing them to enjoy the benefits of voice, data, and managed services through a unified management system. Their innovative model not only emphasizes customer support with responsive, 100% stateside technical assistance but also consolidates invoicing to reduce administrative overhead.
NHC operates under a comprehensive service structure that includes Network Services, Overlay Services, and Managed Services within their Communications STACK™. This model incorporates various connectivity options, such as fiber, broadband, and LTE/5G, while overlay services encompass cloud-native applications like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). The company's Managed Services layer ensures ongoing support and management for clients, delivering solutions that leverage both traditional and modern technologies. This combination enables businesses to operate with greater agility, enhance collaboration, and focus on their core competencies without being bogged down by IT complexities. The company targets a diverse range of clients, from small to large enterprises, emphasizing the importance of partnerships in their growth strategy. NHC's channel partner program promotes tailored solutions for end customers, reinforcing a commitment to provide seamless communication experiences while addressing the evolving demands of the digital age. As NHC continues to grow and adapt, it remains focused on enhancing its service offerings and customer support practices, ensuring they help businesses navigate the nuances of communication technology with ease.

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Key differentiators

  • Comprehensive suite of services on one platform
  • 100% stateside support guarantees exceptional service
  • Unique, bundled pricing simplifies billing and management

Capabilities

7.8

Innovation

7.9
Moderate support
Moderate implementation
Moderate cost
kmviprNew Horizon Communications8.58.7Contact Center, CCaaS, Collaboration, UCaaS, VoIP and Network with Security, VoIP and Network without Security, Advanced Threat Protection, Network Firewall, Traditional MSSP, Advanced MSS and MDR, Security Consulting and Services, Cloud Security Infrastructure, Voice and Video Communication, Messaging and Presence, Conference Room and Workspace, Cloud and VoIP Telephony, Team Collaboration and Productivity, SD-WAN, Managed WiFi, POTS Replacement, TEM002C DIA and MPLS, Broadband, Dedicated Fiber, Private Wireless and LTE, SatelliteMedium Sized BusinessMid-Market, EnterpriseNew Horizon Communications (NHC) is a leading telecommunications provider specializing in unified communication solutions through its unique offering, THE Communications STACK™. Established in 2002 and headquartered in Concord, Massachusetts, NHC has evolved over two decades to facilitate businesses in managing complex communication services efficiently and effectively. By providing a single path to a variety of communication technologies, NHC simplifies the procurement process for businesses of all sizes, allowing them to enjoy the benefits of voice, data, and managed services through a unified management system. Their innovative model not only emphasizes customer support with responsive, 100% stateside technical assistance but also consolidates invoicing to reduce administrative overhead.NHC operates under a comprehensive service structure that includes Network Services, Overlay Services, and Managed Services within their Communications STACK™. This model incorporates various connectivity options, such as fiber, broadband, and LTE/5G, while overlay services encompass cloud-native applications like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). The company's Managed Services layer ensures ongoing support and management for clients, delivering solutions that leverage both traditional and modern technologies. This combination enables businesses to operate with greater agility, enhance collaboration, and focus on their core competencies without being bogged down by IT complexities. The company targets a diverse range of clients, from small to large enterprises, emphasizing the importance of partnerships in their growth strategy. NHC's channel partner program promotes tailored solutions for end customers, reinforcing a commitment to provide seamless communication experiences while addressing the evolving demands of the digital age. As NHC continues to grow and adapt, it remains focused on enhancing its service offerings and customer support practices, ensuring they help businesses navigate the nuances of communication technology with ease.Comprehensive suite of services on one platform;100% stateside support guarantees exceptional service;Unique, bundled pricing simplifies billing and managementsingle path to complex technologies, single invoice for all services, service over any network in the US, 100% stateside support, cloud-centric collaboration tools, UCaaS (Unified Communications as a Service), VoIP services, contact center solutions, SD-WAN (Software-Defined Wide Area Network), comprehensive managed services, managed voice, managed firewall, managed WiFi, managed security services, managed WAN, fiber connectivity, broadband access, LTE/5G services, satellite internet, copper and legacy voice solutions, DSL connections, overlay services, transparent network management, monitoring and threat detection, multi-carrier partnerships, high-quality bandwidth, advanced threat protection, proactive network management, integrated account management portal, comprehensive customer support resourcesBroad and transparent pricing information, formal and comprehensive Service Level Agreements (SLAs), advanced analytics and reporting tools for clients, specialized industry vertical solutions, robust mobile application capabilitiesModerateModerate$$www.nhcgrp.comhttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-logo-NHC-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-NHC-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-NHC-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-NHC-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-NHC-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-NHC-05.jpg

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