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Outbound call compliance Gamification for customer service Outsourcing services

Broadvoice

97% match

Website

broadvoice.com

Broadvoice is a privately held company located in Northridge, California. They specialize in providing cloud-based telecommunication services, specifically Voice over IP (VoIP), to businesses in the United States. These businesses range in size from small startups to large enterprises. Broadvoice's services allow companies to make and receive phone calls, hold video conferences, and exchange messages via a broadband internet connection or even a cellular network.
In addition to standard phone service, Broadvoice offers a variety of Unified Communications as a Service (UCaaS) features. This means that businesses can bundle their phone service with additional features like video conferencing, instant messaging, and call center functionality. Broadvoice also provides SIP trunking and network security solutions.

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Key differentiators

  • Focuses on SMBs
  • Affordable rates
  • US-based support

Capabilities

8.5

Innovation

8.6
Moderate support
Difficult implementation
Moderate cost
jk5uq2Broadvoice8.68.7Contact Center, CCaaS, IVR and ACD, Data Analytics, WFM, Outbound Dialer, Collaboration, UCaaS, BPO Traditional, VoIP and Network with Security, VoIP and Network without Security, Voice and Video Communication, Multichannel Communication, Mobile Accessible Office Line, Messaging and Presence, Conference Room and Workspace, Cloud and VoIP Telephony, Team Collaboration and ProductivitySmall BusinessMid-Market, EnterpriseBroadvoice is a privately held company located in Northridge, California. They specialize in providing cloud-based telecommunication services, specifically Voice over IP (VoIP), to businesses in the United States. These businesses range in size from small startups to large enterprises. Broadvoice's services allow companies to make and receive phone calls, hold video conferences, and exchange messages via a broadband internet connection or even a cellular network.In addition to standard phone service, Broadvoice offers a variety of Unified Communications as a Service (UCaaS) features. This means that businesses can bundle their phone service with additional features like video conferencing, instant messaging, and call center functionality. Broadvoice also provides SIP trunking and network security solutions.Focuses on SMBs;Affordable rates;US-based supportUnlimited Calling, Voicemail, Caller ID, Call Waiting, Call Forwarding, Three-Way Calling, Do Not Disturb, Virtual Receptionist, Online Account Management, Mobile App Integration, Conference Calling, Directory Assistance, Call Blocking, Speed Dial, International Calling, E911 Service, Voicemail to Email, Call Recording, Business SMS, Fax via Email, Custom Hold Music, Auto Attendant, Call Queues, Call Analytics, Toll-Free Numbers, Call Parking, Ring Groups, Softphone Support, CRM Integration, Call MonitoringAI-Powered Call Transcription, Video Conferencing, Integrated Live Chat, Advanced Call Center Features, Omnichannel SupportModerateModerate$$http://www.broadvoice.comhttps://www.palomarr.com/wp-content/uploads/2025/05/supplier-logo-broadvoice-03.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Broadvoice-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Broadvoice-02.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Broadvoice-03.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Broadvoice-04.jpg

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