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Outbound call compliance Gamification for customer service Outsourcing services

Front

97% match

Website

front.com

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front to run the operational layer behind customer work, where conversations, workflows, and teams come together to keep service consistent and the business moving forward.
Most tools were built to handle simple interactions. Front was built for the complexity behind real B2B customer relationships. Front is the AI-powered customer operations platform that keeps every team, tool, and customer conversation in sync, so work moves forward without losing context.

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Key differentiators

  • Unified communication across multiple channels
  • Real-time collaboration within customer interactions
  • No-code automation for seamless workflow management

Capabilities

9.4

Innovation

9.5
Moderate support
Moderate implementation
Moderate cost
h5j6vtFront8.68.6CRM Not Healthcare, Ticketing SystemMedium Sized BusinessSMB, Mid-Market, EnterpriseFront is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front to run the operational layer behind customer work, where conversations, workflows, and teams come together to keep service consistent and the business moving forward.Most tools were built to handle simple interactions. Front was built for the complexity behind real B2B customer relationships. Front is the AI-powered customer operations platform that keeps every team, tool, and customer conversation in sync, so work moves forward without losing context.Unified communication across multiple channels;Real-time collaboration within customer interactions;No-code automation for seamless workflow managementShared inboxes, live chat, team collaboration, AI bot assistance, omnichannel support, knowledge base, no-code automation, automated workflows, real-time collaboration, customizable templates, analytics and reporting, message routing automation, integration with Salesforce, integration with HubSpot, integration with Microsoft Dynamics, support for multiple languages, AI-powered features, mobile app availability, automated review collection, security and compliance (ISO 27001, GDPR, SOC 2 Type II), customer satisfaction surveys, ticketing system for customer requests, advanced user management, enterprise-grade security and compliance, customizable service level agreements (SLAs), onboarding and training services, integration with project management tools, voice and telephony integration, instant resolutions through AI chatbotsEmail tracking and analytics, Reminder and snooze, Task management, Advanced search, Customizable email signaturesModerateModerate$$http://www.front.comhttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-logo-front-logo-001-1.jpghttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-slide-smart-qa-ui.jpghttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-slide-overall-inbox-ui-1-.jpghttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-slide-multi-team-collaboration.jpghttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-slide-omnichannel-ui.jpghttps://www.palomarr.com/wp-content/uploads/2026/05/supplier-slide-smart-csat-qa.jpg

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