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97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

9ccvz0Dirbos8.58.5Data Analytics,Ticketing System,Endpoint Prevention,Endpoint Detection and Response,Security Consulting and Services,Disaster Recovery,Disaster Recovery as a Service,Backup,Backup as a Service,Cloud and VoIP Telephony,Collaboration,UCaaS,VoIP and Network with Security,VoIP and Network without SecurityMedium Sized BusinessSMB, Mid-Market, EnterpriseDirbos is a Turkey-based IT services company specializing in providing comprehensive back office solutions and managed IT services. With a focus on enhancing business efficiency through technology, Dirbos operates as a strategic partner rather than just a vendor, emphasizing relationship-building and tailored services to meet client needs.Dirbos offers a wide range of services, including full-service IT department capabilities such as staff augmentation and roles like CIO, CTO, security engineers, and IT project managers. Their IT management services encompass administration, helpdesk support, governance, and vendor management, ensuring 24/7 infrastructure management and application support. Additionally, Dirbos specializes in ERP applications management, providing services like gap analysis, vendor selection, platform migration, and custom development. They also deliver cloud services, disaster recovery solutions, and eCommerce support, helping businesses migrate to platforms like Shopify and optimize their operations. In addition to technical services, Dirbos provides design marketing services, including branding, website design, SEO, and social media marketing, supporting clients in building their online presence. The company utilizes a consultative approach to pricing, offering customized quotes based on specific business needs. With a dedicated client portal for tracking project status and ticket management, Dirbos ensures transparency and responsiveness, making them a valuable partner for organizations seeking to streamline their IT operations and enhance overall business performance.Comprehensive IT Back Office Solutions; Tailored Managed Services; Strategic Partnership FocusComprehensive IT Back Office Solutions, Managed Services DMS client portal, Executive summary reports on workstation and server status, Ticket tracking system, Project status tracking, Staff Augmentation for various IT roles, IT Administration services, 24/7 Infrastructure Management, Helpdesk and Application Support, Disaster Recovery Planning and Design, Failover solutions to cloud providers, Backup Management and Archival, Managed Hosting options (Public, Private, Hybrid), ERP Applications Management including RFP and Vendor Selection, Data Conversions and Application Development, Business Intelligence and Analysis, Secure Remote Access solutions, Unified Communications services, Diverse OS and Application Support, eCommerce Back Office and Startup services, IT Governance and Vendor Management, Custom EDI Specialist services, Functional Reviews and Process Audits, Marketing Creative Strategy and Branding services, Website Design and Development, SEO and SEM strategies, Social Media Marketing, HTML Emails and Brochures design, Video Production and Editing services, Integration with third-party solutionsspecific pricing information, standard contract terms, detailed technology stack or network architecture, specific service level agreement (SLA) terms, integration partners listModerateModerate$$https://www.dirbos.comhttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-logo-Dirbos-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Dirbos-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Dirbos-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Dirbos-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Dirbos-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Dirbos-05.jpg

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