Skip to main content

Permissions

Add user
Done

Start your AI search

AI search
Outbound call compliance Gamification for customer service Outsourcing services

Infobip

97% match

Website

infobip.com

Infobip is a Croatian company founded in 2006 that provides communication solutions for businesses. They are known for their omni-channel platform, which allows businesses to connect with customers through a variety of channels, including SMS, voice messages, email, and mobile app messaging. This can be helpful for customer support, marketing, and other purposes.
Infobip's platform also includes features like customer profiling, chatbots, and AI-powered tools. These features can help businesses to personalize their communications and automate tasks. Infobip has grown to be a global company with a presence in many countries. In 2020, they became the first Croatian unicorn company, a term used for startups valued over $1 billion.

Learn more

Key differentiators

  • Omnichannel engagement
  • Rich messaging capabilities
  • Focus on customer experience

Capabilities

8.8

Innovation

9.1
Hard support
Difficult implementation
High cost
7y5e2fInfobip8.58.9Contact Center, CCaaS, IVR and ACD, Digital Only, Digital and Social, Data Analytics, Self Service Chat/Social Bot, Self Service Voice Bot, Agent Assist Voice Only, Agent Assist All Channels, VoIP and Network with Security, VoIP and Network without Security, Sales Lead Gen, Advanced Threat Protection, Network Firewall, Mobile Security, Authentication, Identity Management, Consumer Identity, Messaging Security, Security Consulting and Services, Fraud and Transaction Security, Voice and Video Communication, Multichannel Communication, Messaging and Presence, Cloud and VoIP TelephonyLarge Enterprise BusinessSMB, EnterpriseInfobip is a Croatian company founded in 2006 that provides communication solutions for businesses. They are known for their omni-channel platform, which allows businesses to connect with customers through a variety of channels, including SMS, voice messages, email, and mobile app messaging. This can be helpful for customer support, marketing, and other purposes.Infobip's platform also includes features like customer profiling, chatbots, and AI-powered tools. These features can help businesses to personalize their communications and automate tasks. Infobip has grown to be a global company with a presence in many countries. In 2020, they became the first Croatian unicorn company, a term used for startups valued over $1 billion.Omnichannel engagement;Rich messaging capabilities;Focus on customer experienceSMS and MMS messaging, Voice calling, Email messaging, Push notifications, Two-way messaging, Chatbots, Number verification, 2-factor authentication, Sender ID customization, Message analytics, Message templates, Multilingual messaging, Personalized messaging, Scheduled messaging, Message routing, Auto-retry mechanism, Global coverage, Message delivery reports, Real-time notifications, Dynamic SMS pricing, Opt-out management, Contact list management, Message encryption, RESTful API integration, Webhooks, Message segmentation, Multi-channel messaging, DND (Do Not Disturb) filtering, Message filtering and blockingVideo calling, Social media messaging integration, Rich media messaging, In-app messaging, Multi-language support for chatbotsModerateModerate$$www.infobip.comhttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-logo-infobip-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-INFOBIP-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-INFOBIP-02.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-INFOBIP-03.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-INFOBIP-04.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-INFOBIP-05.jpg

Still unsure? We’ve got you covered.

Meet with a Palomarr expert to review your options. We’ll walk you through how they ranked and why we think certain suppliers are right for you.

Talk with a specialist