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IceBlue
97% match
IceBlue Global is a telecom provider founded in 2014 and acquired by Resolute CS in 2024. The company specializes in delivering reliable and scalable carrier-grade internet connectivity solutions, leveraging a proprietary platform known as The GRID to optimize global internet procurement and management.
IceBlue Global offers a range of connectivity services tailored for enterprises, service providers, and system integrators. Their primary offerings include Enterprise Broadband, designed for smaller branch offices, and Dedicated Internet Access (DIA), which provides guaranteed bandwidth with speeds up to 10Gbps. The company employs various technologies such as DSL, fiber, cable, and wireless to ensure high-quality service. Additional features include managed devices, where IceBlue oversees global WAN and LAN device management, including configuration and onsite installation, as well as a 24/7 support system for all connectivity services.
The GRID portal enhances the customer experience by providing real-time visibility into circuit delivery and service performance metrics. IceBlue's commitment to customer satisfaction is evident in their core values of focus, clarity, and transparency, which guide their operations and service delivery. By integrating with Resolute NEXUS, IceBlue ensures optimized pricing and automated access to a network of over 3,000 suppliers across 210 countries, making their service offerings both efficient and comprehensive for businesses seeking reliable internet solutions worldwide.
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Key differentiators
- Proprietary GRID platform for automated connectivity management
- Global presence in 210 countries
- Focus on customer experience and satisfaction
Capabilities
7.3
Innovation
7.4
Moderate support
Moderate implementation
Moderate cost
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