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Haptik

97% match

Website

Haptik is an Indian company founded in 2013 that specializes in conversational AI technology. This essentially means they create software that allows businesses to build chatbots and other interactive features that can understand and respond to natural language. Their goal is to make it easier for people to interact with businesses through chat interfaces and virtual assistants.
Haptik's technology is used by a wide range of companies, including Fortune 500 brands in finance, insurance, healthcare, and more. They've also built assistants for major publications like The Times of India and partnered with Samsung to power a virtual assistant on some of their phones. In 2019, Haptik was acquired by Reliance Industries Limited, a major Indian conglomerate. This acquisition reflects the growing importance of conversational AI in the business world, and Haptik's position as a leader in this field.

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Key differentiators

  • Omni-channel (all channels)
  • Focus on AI (artificial intelligence)
  • Data-driven insights

Capabilities

8.4

Innovation

9.2
Moderate support
Difficult implementation
Moderate cost
1hbeyiHaptik8.59.0Contact Center, Digital Only, Digital and Social, Data Analytics, Self Service Chat/Social Bot, Self Service Voice Bot, Agent Assist Voice Only, Agent Assist All Channels, Sales Lead Gen, Multichannel Communication, Messaging and PresenceSmall BusinessMid-Market, EnterpriseHaptik is an Indian company founded in 2013 that specializes in conversational AI technology. This essentially means they create software that allows businesses to build chatbots and other interactive features that can understand and respond to natural language. Their goal is to make it easier for people to interact with businesses through chat interfaces and virtual assistants.Haptik's technology is used by a wide range of companies, including Fortune 500 brands in finance, insurance, healthcare, and more. They've also built assistants for major publications like The Times of India and partnered with Samsung to power a virtual assistant on some of their phones. In 2019, Haptik was acquired by Reliance Industries Limited, a major Indian conglomerate. This acquisition reflects the growing importance of conversational AI in the business world, and Haptik's position as a leader in this field.Omni-channel (all channels);Focus on AI (artificial intelligence);Data-driven insightsSmart virtual assistant, Natural language processing, Chatbot, Voicebot, 24/7 support, Personalized recommendations, Conversational AI, Contextual understanding, NLP algorithms, Multilingual support, Quick response time, Intelligent automation, Customer support, Task automation, Order tracking, Reminders and notifications, Flight bookings, Hotel reservations, Package tracking, Food delivery, Movie ticket booking, Cab booking, Bill payments, Mobile recharge, Flight status inquiry, Entertainment recommendations, Weather updates, News updates, Fitness tracking, Language translationAdvanced sentiment analysis, Social media integration, Virtual assistant SDK, Voice recognition, Multi-device synchronizationModerateModerate$$www.haptik.aihttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-logo-Haptik-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Haptik-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Haptik-02.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Haptik-03.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Haptik-04.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Haptik-05.jpg

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