VoIP and network without security
376Verified suppliers
Built for
The challenge
Your organization relies on seamless communication to connect employees and engage with customers. However, outdated phone systems and network infrastructure can lead to dropped calls, poor audio quality, and limited functionality. This results in decreased productivity, frustrated customers, and missed opportunities. The lack of integration with modern business tools further exacerbates these issues, creating data silos and inefficient workflows. Without a robust VoIP and network solution, your business risks falling behind competitors that have embraced modern communication technologies.
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83%
of companies reporting lost customers due to communication issues
15.3 min/day
average daily downtime experienced per employee, totaling significant idle time
$14,056
average cost of unplanned IT downtime per minute in 2024
The solution
VoIP and network without security addresses your unique challenges through modern solutions and key capabilities.
Unified communications
Integrates voice, video, messaging, and collaboration tools into a single platform, improving team communication and productivity.
Advanced call analytics
Provides real-time data on call volume, peak times, and average handle time, enabling businesses to optimize staffing and improve customer service.
Agentic AI & autonomy
Automates multi-step workflows, such as summarizing calls and updating CRM fields, without agent input, freeing up employees for more complex tasks.
Cloud-native architecture
Offers maximum flexibility, scalability, and lower upfront costs, allowing businesses to adapt to changing needs and reduce IT overhead.
Network resilience & SLA
Ensures high availability and minimal downtime with uptime guarantees and financial credits for voice-quality degradation.
CRM integration
Enables seamless data synchronization between the VoIP system and CRM platforms, improving customer insights and streamlining workflows.
See how VoIP and network without security suppliers stack up
Our Palomarr Insights chart shows the full landscape of VoIP and network without security solutions.
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How to evaluate VoIP and network without security
1
Deployment model
Evaluate whether a cloud-based (UCaaS), on-premises, or hybrid model best aligns with your organization's needs and security requirements.
2
Integration maturity
Prioritize vendors that offer native, certified integrations with your existing tech stack to avoid data silos and high maintenance costs.
3
Network resilience & SLA
Look for vendors with high uptime guarantees and SLAs that offer financial credits for voice-quality degradation, not just total outages.
4
Sovereignty & compliance
Ensure the vendor supports regional compliance requirements and can provide necessary agreements like a Business Associate Agreement (BAA) for healthcare entities.
Questions to ask suppliers
Use these questions during supplier evaluations to ensure you're choosing the right partner for your needs.
VoIP and network without security RFP guide- What is your documented Mean Time to Recovery (MTTR) for regional node failures?
- Can you provide technical documentation for your STIR/SHAKEN compliance?
- Is your integration with our CRM a native, bi-directional sync?
- How does your system handle emergency (E911) routing for hybrid employees?