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POTS replacement

POTS replacement solutions help organizations modernize aging Plain Old Telephone Service (POTS) infrastructure, ensuring reliable communication for critical systems.

POTS replacement solutions address the challenges of maintaining legacy copper lines by providing modern, reliable alternatives for essential services like fire alarms, elevator phones, and security systems. These solutions leverage technologies like VoIP, cellular, and cloud management to ensure business continuity and compliance while reducing costs and improving operational efficiency. By transitioning to POTS replacement, organizations can avoid the rising expenses and declining reliability associated with traditional copper infrastructure.

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The challenge

Your organization faces increasing costs and declining reliability from aging POTS lines, impacting critical systems like fire alarms and elevators. Maintaining these legacy systems consumes a significant portion of your IT budget, diverting resources from innovation. The sunsetting of copper infrastructure by major carriers further exacerbates the problem, forcing you to find modern, compliant solutions to avoid potential safety risks and financial penalties. Without a proactive strategy, your organization risks business disruption, compliance failures, and escalating operational expenses.

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60-80% of IT budgets consumed by maintaining legacy systems
$5.6K/minute average cost of downtime due to copper line failures
259K POTS lines retired in the first 8 months of 2023

The solution

POTS replacement addresses your unique challenges through modern solutions and key capabilities.

Analog line emulation

POTS replacement solutions emulate traditional analog lines, ensuring compatibility with existing equipment such as fire alarms and elevator phones without requiring costly rewiring.

Cloud management

Centralized cloud management provides real-time visibility and control over all connected devices, enabling proactive monitoring and remote troubleshooting to minimize downtime.

Dual-path failover

Solutions offer redundant communication paths, such as Ethernet and cellular, to ensure continuous connectivity for life-safety systems even during network outages.

Enhanced security

Digital solutions provide enhanced security features, including encryption and secure transmission protocols, to protect sensitive communications from unauthorized access.

Remote configuration

Remote configuration and management capabilities allow IT teams to easily provision, update, and troubleshoot devices from a central location, reducing the need for onsite visits.

AI-driven monitoring

AI algorithms analyze network traffic patterns to predict potential failures and proactively address issues before they impact critical systems, improving overall reliability and uptime.

See how POTS replacement suppliers stack up

Our Palomarr Insights chart shows the full landscape of POTS replacement solutions.

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Capabilities Innovation

How to evaluate POTS replacement

1

NFPA 72 compliance

Verify that the solution complies with the latest edition of NFPA 72, ensuring it meets the stringent requirements for fire alarm signaling.

2

Battery backup

Ensure the solution includes sufficient battery backup to maintain operation during power outages, particularly for life-safety systems.

3

Carrier redundancy

Evaluate whether the vendor supports multiple cellular carriers to provide failover in case of network disruptions.

4

Remote monitoring

Assess the capabilities of the remote monitoring dashboard, ensuring it provides real-time alerts and comprehensive system health information.

Questions to ask suppliers

Use these questions during supplier evaluations to ensure you're choosing the right partner for your needs.

POTS replacement RFP guide
  • Can you provide documentation of your device's compliance with NFPA 72 dual-path supervision requirements?
  • How does your solution manage E911 location requirements for multiple endpoints within a single building?
  • Do you offer an OpEx-based managed service model that includes onsite installation and hardware refreshes?
  • What technical measures do you take to ensure that legacy 'handshake' tones from older modems are not clipped by your digital network?