August 20 at 12:00 pm - 1:00 pm
”Genesys AI brings together multiple artificial intelligence (AI) disciplines in a single platform to power exceptional customer and employee experiences.
Join us for a Virtual Pizza Lunch and Learn with Genesys on Thursday, August 20th, 2026, from 12:00 PM to 1:00 PM PST.
Enjoy a hot, fresh pizza customized with your favorite toppings delivered right to your door as we dive into how Genesys is transforming customer experiences through AI-driven engagement and seamless omnichannel support.
During the session, we’ll:
- Explore how Genesys empowers businesses with AI-driven customer experience solutions
- Discover strategies for delivering seamless omnichannel engagement across voice, chat, email, SMS, and social
- See a live demo of the Genesys platform and its intelligent automation capabilities in action
- Participate in an interactive Q&A with Genesys experts and customer experience specialists
Because just like your pizza, exceptional service should show up exactly how and when you want it.
About The Event
See How AI Is Reshaping the Contact Center
Less wait time. Faster resolutions. Happier customers.
Genesys’s cloud contact center platform brings together AI, real-time data, and omnichannel orchestration to help your teams deliver proactive, empathetic support at scale. In this session, we’ll show you how Genesys uncovers customer intent, automates routine interactions, and gives agents intelligent guidance, so every conversation moves faster and feels more human.
Register now and see the metrics that matter move in the right direction.
About Genesys
Trusted by businesses of all sizes in over 100 countries, Genesys Cloud CX is a leading customer and employee experience solution. It enables you to increase customer loyalty and employee retention with AI everywhere powering omnichannel engagements, intelligent routing, built-in workforce engagement, end-to-end journey management and more. Use one platform to power more connected, meaningful experiences. Every customer. Every interaction. Every time.
Transform your contact centre with Genesys Cloud AI
Genesys Cloud™ AI brings together multiple artificial intelligence (AI) disciplines in a single platform to power exceptional customer and employee experiences. Conversational AI services with generative AI enable automation with a human touch. Predictive AI equips your team with deeper customer insights for personalisation and accurate forecasts to improve workforce planning. And the simplicity of implementing and maintaining a turnkey solution reduces cost and complexity.
Personalise and automate CX with AI Experience
Artificial intelligence in the call centre can automate workflows and conversations, enable smart personalisation and improve efficiency. Genesys Cloud AI Experience combines bots, knowledge, predictive engagement, predictive routing and agent copilot into a single offering. These capabilities are designed to work together and, when used as a complete AI solution, amplify the value realised.
Orchestrate seamless, personalised experiences
Artificial intelligence for the contact centre can transform your entire customer experience (CX) strategy. Maximise efficiency while delivering experiences that grow customer relationships. Make agents’ jobs easier, boost revenue and grow customer loyalty.
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