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Top Traditional MSSP companies 2026

We rank Traditional MSSP companies using a variety of factors, including breadth of security services, threat intelligence capabilities, compliance certifications, integration ecosystem, client retention rate, and analyst expertise, to get you the perfect results for your company's needs.

114 companies ranked | Aug 23, 2026

Which traditional MSSP vendors should buyers compare first?

Enterprise buyers should compare Verizon, LevelBlue (AT&T), and NTT Cloud Communications and other ranked traditional MSSP vendors by fit, capability evidence, implementation risk, and procurement readiness. Palomarr ranks suppliers to help buyers move from a broad market scan to a practical shortlist.

Traditional MSSPs provide essential outsourced security operations, managing and monitoring security devices to protect against evolving threats. The best fit depends on your organization's size, specific security needs, and desired level of innovation and support.

  • Verizon and LevelBlue (AT&T) are strong choices for comprehensive, proactive threat protection due to their robust global infrastructures and innovative technology. Buyers should verify the exact service scope and integration capabilities to ensure alignment with existing security tools and compliance needs.

  • NTT Cloud Communications excels in providing advanced cybersecurity solutions tailored for enterprise clients, emphasizing innovation and sustainability. Before shortlisting, verify their service scope, compliance standards, and integration capabilities to ensure they meet your specific enterprise architecture and strategic goals.

  • Telefonica (ElevenPaths) offers advanced cybersecurity services with a strong emphasis on innovation and moderate pricing, suitable for SMBs, mid-market, and enterprises. Buyers should confirm their integration requirements, service scope, and relevant compliance certifications to ensure comprehensive coverage.

  • Lumen delivers secure networking solutions with integrated cybersecurity features and easy implementation, making it a solid choice for both SMBs and enterprises. It is important to verify their service scope, integration capabilities with your existing network, and compliance standards.

How companies earn their ranking

In the Traditional MSSP space, Capability is driven by the breadth of security services offered, the size and geographic distribution of SOCs, and the ability to manage complex, hybrid environments.

Innovation is reflected in the adoption of AI and machine learning for automated threat detection and response, the integration of advanced threat intelligence, and the development of proprietary security platforms.Top-ranked companies demonstrate a strong commitment to both Capability and Innovation.

They invest in cutting-edge technologies, maintain a highly skilled workforce, and continuously adapt their services to meet the evolving threat landscape. Vendors can improve their ranking by expanding their service offerings, enhancing their threat intelligence capabilities, and embracing AI-driven automation.

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Want the full picture? Palomarr Insights explores the traditional MSSP space in depth and visualizes the companies based on metrics.
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Rankings

1
Verizon

Real-time threat data and incident management

Best Overall Best Value
9.8 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.9 Innovation 9.7
2
LevelBlue (AT&T)

Proactive threat protection and network efficiency

Best for SMB Best for Mid-market
9.7 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.8
3
NTT Cloud Communications

Tailored solutions for large enterprises

Best for Enterprise
9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.7 Innovation 9.5
4
Telefonica (ElevenPaths)

Security across hybrid environments

9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.5 Innovation 9.7
5
Lumen

Agile security operations for cloud environments

9.5 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.4
6
eSentire

AI-driven security operations for 24/7 protection

9.4 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.5
7
Telstra

Threat protection for multiple sectors

9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.4 Innovation 9.2
8
Comcast Business

Reliable protection alongside managed services

9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.2 Innovation 9.4
9
Rackspace Technology

Agile security operations for cloud environments

9.2 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.1
10
Silversky (Cygilant)

Tailored services for cybersecurity protection

9.1 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.0 Innovation 9.2

How to use these rankings

Fit for traditional MSSP

We rank Traditional MSSP around breadth of security services, threat detection and response capabilities, and the constraints that change fit across a real security program.

Breadth security evidence

Supplier claims are checked against current proof, including breadth of security services. Examples like Verizon and LevelBlue (AT&T) count only when the evidence matches the buyer need.

Threat detection response tradeoffs

We flag where threat detection and response capabilities, integration with existing infrastructure, budget, timing, or risk tolerance would change the shortlist.

Controls to verify

Before outreach, verify integrations, contract terms, implementation path, and support model for Traditional MSSP.

Navigating the Traditional MSSP Landscape

Traditional Managed Security Service Providers (MSSPs) offer essential cybersecurity services, acting as an outsourced security operations center (SOC) for organizations. These providers manage and monitor security devices, offering crucial protection against evolving cyber threats. The market is experiencing substantial growth, driven by the increasing complexity of cyberattacks and the persistent cybersecurity skills gap. While historically focused on perimeter defense and log management, modern MSSPs are adapting to hybrid cloud environments and integrating advanced technologies like AI and machine learning for enhanced threat detection and response. Buyers should evaluate providers based on their ability to deliver comprehensive risk reduction, ensure regulatory compliance, and maintain business continuity across diverse IT infrastructures. This comparison helps procurement teams identify partners that offer genuine resilience rather than just a false sense of security.

What matters in this category

Use these signals to pressure test the ranking against your requirements, constraints, risk, and buying process.

Breadth of security services

A comprehensive suite of security services ensures all critical assets are protected, from network perimeters to cloud environments and endpoints. This breadth helps organizations address various threat vectors and compliance requirements effectively.

Assess the range of services offered, including managed firewall, intrusion detection/prevention, endpoint security, vulnerability management, and cloud security. Look for providers that can cover your entire IT ecosystem, including legacy and modern infrastructure.

Threat detection and response capabilities

Effective threat detection and rapid response are crucial for minimizing the impact of cyberattacks. Advanced capabilities, including AI and machine learning, enable proactive identification and mitigation of sophisticated threats.

Evaluate the provider's use of advanced analytics, AI, and machine learning for threat detection. Inquire about their incident response processes, including mean time to detect (MTTD) and mean time to respond (MTTR). Verify the expertise and staffing levels of their security operations centers (SOCs).

Integration with existing infrastructure

Seamless integration with your current security tools and IT infrastructure is vital for operational efficiency and avoiding vendor lock-in. It ensures that new services complement existing investments and processes.

Determine how easily the MSSP's services integrate with your current firewalls, SIEM systems, cloud platforms, and other security solutions. Look for vendor-neutral approaches that support a variety of world-class security products and APIs for cloud-native telemetry.

Compliance and reporting

Meeting regulatory compliance standards (e.g., SOX, HIPAA, PCI-DSS) is non-negotiable for many organizations. Robust reporting capabilities provide the necessary evidence and insights for audits and risk management.

Verify the provider's experience and certifications related to your industry's compliance requirements. Assess the granularity and customizability of their reporting features, ensuring they can generate the necessary documentation for audits and demonstrate adherence to security policies.

Scalability and flexibility

As your business grows and its security needs evolve, your MSSP should be able to scale its services to match. Flexibility in service offerings allows for adaptation to changing threat landscapes and business priorities.

Inquire about the provider's ability to scale services up or down based on your organizational growth or changing requirements. Look for flexible contract terms and service models that can adapt to both on-premise and cloud-based environments, supporting hybrid complexity.

Meet the leaders

Discover what makes each company unique. Use filters to narrow by your needs, or Find your perfect match to get personalized rankings tailored to your exact requirements.

Verizon

97% match

Website

verizon.com

Verizon is a leading provider of Managed Security Services (MSS), offering tailored solutions to enhance the cybersecurity posture of businesses worldwide. With a robust global infrastructure and innovative technology, Verizon's MSS protects critical assets through comprehensive monitoring and management of security devices, including firewalls, endpoint security, and more. The services are designed to mitigate risks and ensure data integrity in a landscape where cyber threats are continuously evolving. A vendor-neutral approach allows users to select from a variety of world-class security products, thus preserving existing investments while avoiding vendor lock-in. The service includes features like real-time threat monitoring, incident analytics, and a unified portal for detailed incident management, allowing organizations to securely focus on their core business objectives.
Verizon’s dedicated Security Operations Centers (SOCs) provide round-the-clock expertise, enabling proactive identification of vulnerabilities and prioritization of potential threats. Backed by years of industry experience, Verizon assures clients of their commitment to maintaining high standards of security through a team of highly skilled analysts and consultants. Their offerings are further strengthened by industry partnerships that enhance their threat intelligence capabilities, making them adept at addressing even the most sophisticated cyber threats. Customers benefit from extensive reporting and operational insights, ensuring that security policies not only meet current needs but are also adaptable as those needs evolve, providing a solid foundation for continuous improvement in security posture. Pricing for Verizon’s Managed Security Services is determined on a case-by-case basis, allowing for customization based on specific needs like data volume and the number of devices. While specific figures are not publicly disclosed, potential clients are encouraged to engage with Verizon's sales team for tailored quotes reflecting their unique contexts. The absence of publicly available standard contract terms and service-level agreements also suggests a flexible pricing model designed to align with client operations. By ensuring detailed communication throughout the service provisioning process, Verizon helps organizations navigate the complexities of implementing effective cybersecurity measures, thereby fostering a safer digital environment amidst increasing attack vulnerabilities.

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Key differentiators

  • Vendor-neutral approach for comprehensive device support
  • Advanced analytics for real-time security insights
  • Globally recognized expertise and incident response

Capabilities

9.9

Innovation

9.7
Moderate support
Easy implementation
High cost

Why it’s ranked

Verizon ranks highly for its comprehensive Managed Security Services, offering proactive threat identification and a robust Unified Security Portal for real-time incident management.

Pricing posture

Premium pricing with a mid-tier cost structure.

Implementation/integration fit

Easy implementation for large enterprises and suitable for SMBs and enterprises.

What to verify

Verify service scope, integration capabilities, and compliance standards.

LevelBlue (AT&T)

97% match

Website

cybersecurity.att.com

LevelBlue is an innovative cybersecurity firm specializing in a comprehensive range of security solutions tailored to protect organizations from evolving threats in an increasingly complex digital landscape. Formed through the partnership between AT&T and WillJam Ventures, LevelBlue has quickly established itself as a leader in managed security services, recently earning recognition as one of the top five global managed security service providers (MSSPs). The company's award-winning offerings include managed threat detection and response, cybersecurity consulting, and advanced endpoint protection. With a commitment to simplifying cybersecurity while enhancing the growth potential of its partners, LevelBlue ensures businesses have robust defenses against threats like DDoS attacks and exploits.
The firm prides itself on its industry-leading expertise and advanced technological capabilities. LevelBlue provides scalable, cost-effective solutions designed to evolve with the threat landscape while ensuring its clients maintain a strong security posture. Their proactive approach encompasses deep threat intelligence through LevelBlue Labs, which continuously updates security measures and practices to defend against emerging risks. This combination of cutting-edge tools and expert support empowers organizations to remain vigilant and prepared for potential security incidents. Additionally, LevelBlue offers unique services tailored for sectors such as government, healthcare, and finance, reinforcing its adaptability across various industries. Through its diverse product suite, including advanced analytics, Secure Web Gateways, and Zero Trust architectures, LevelBlue emphasizes the importance of a unified security strategy that integrates seamlessly into existing operations. As organizations transition to scalable cloud-based services, LevelBlue remains dedicated to preserving data integrity and compliance, facilitating safe remote access for employees. By aligning itself with modern business needs and challenges, LevelBlue not only enhances operational efficiency but also ensures lasting trust and reliability, making it an essential partner in an organization's cybersecurity journey.

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Key differentiators

  • Industry-Leading Expertise: Unmatched cybersecurity professionals on your team
  • Comprehensive Protection: Coverage against evolving cyber threats
  • Cost-Effective Technology: Tailored solutions to fit budget constraints

Capabilities

9.6

Innovation

9.8
Moderate support
Easy implementation
High cost

Why it’s ranked

LevelBlue (AT&T) provides proactive threat protection and unified visibility, making it suitable for enterprises seeking comprehensive cybersecurity solutions.

Pricing posture

Premium pricing with a mid-tier cost structure.

Implementation/integration fit

Easy implementation, targeting mid-market and enterprise customers.

What to verify

Verify service scope, integration requirements, and compliance standards.

NTT Cloud Communications

97% match

Website

global.ntt

NTT is a global technology leader with a rich 150-year legacy of innovation and a diverse team exceeding 330,000 members committed to a shared vision: creating a better future for society and the planet through purposeful innovation. Their extensive portfolio of services spans mobile consumer offerings, global IT solutions, renewable energy initiatives, and urban development, showcasing their adaptability and commitment to address modern challenges. Through cutting-edge research and development, NTT provides transformative solutions not only for businesses but also for societal progress, reinforcing their position at the forefront of technological advancement.
The company embraces a culture of innovation, underpinned by its philosophy that the greatest breakthroughs stem from reimagining the future. With a focus on driving positive change, NTT collaborates with a wide range of organizations, being a trusted partner in enabling them to navigate transformation across various sectors, including healthcare, finance, and government. Their commitment to sustainability is firmly woven into their operations, guiding them to prioritize ethical practices and long-term benefits for both business and the environment. NTT champions initiatives like IOWN (Innovative Optical and Wireless Network) to advance eco-friendly technology solutions that contribute to a more sustainable future. NTT also prides itself on fostering global connections through its dynamic Innovation Ecosystem, which facilitates creativity and collaboration among clients and partners. Their Innovation Hubs serve as platforms for idea convergence and technology evolution, accelerating digital transformation journeys. Additionally, NTT is making significant strides in artificial intelligence (AI), enhancing the infrastructure that powers intelligent technologies. By balancing high effectiveness with responsibility, NTT continues to lead the charge toward a digitally connected world, ensuring that all innovations align with their core values of integrity, transparency, and trust.

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Key differentiators

  • Strong global infrastructure with extensive data centers
  • Unique focus on sustainable, purpose-driven innovation
  • Proven expertise in AI and digital transformation solutions

Capabilities

9.7

Innovation

9.5
Moderate support
Moderate implementation
High cost

Why it’s ranked

NTT Cloud Communications offers a strong focus on innovation and sustainability, with advanced cybersecurity solutions tailored for enterprise clients.

Pricing posture

Premium pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, targeting large enterprises.

What to verify

Verify service scope, compliance standards, and integration capabilities.

Telefonica (ElevenPaths)

97% match

Website

telefonicatech.com

Telefonica Tech Cyber Security & Cloud is a pioneering technology provider dedicated to empowering businesses through comprehensive solutions that span cloud services, cyber security, and digital workplace transformation. Understanding that embracing cloud technology is essential not only for optimizing investments but also for ensuring long-term resilience, the company excels in guiding organizations through their migration to cloud environments. With a focus on workload management, data security, and applications, Telefonica Tech is committed to helping businesses harness the full potential of the cloud while navigating associated risks.
In an era where digital acceleration brings both opportunities and challenges, Telefonica Tech prioritizes establishing a cyber-resilient foundation for businesses. Their intelligent managed security services are expertly designed to bolster cyber defense strategies, providing organizations with the ability to identify vulnerabilities, respond to incidents, and maintain compliance with security regulations. The company recognizes the centrality of security in digital transformation initiatives, delivering end-to-end solutions that encompass risk assessment, strategic consultancy, and proactive threat management to safeguard valuable digital assets and maintain operational continuity. Recognizing the importance of a fluid and adaptive work environment, Telefonica Tech also emphasizes the transformation of the workplace through innovative tools and strategies. By integrating advanced collaboration platforms and flexible working models, they ensure that employees can connect and engage seamlessly across various locations and devices. As organizations increasingly focus on enhancing their digital workplace experience, Telefonica Tech stands out as a trusted partner, committed to fostering an agile, productive, and secure work environment that cultivates talent and drives business growth in the rapidly evolving digital landscape.

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Key differentiators

  • Comprehensive Cloud and Cybersecurity Services
  • Tailored Solutions with Expert Consultative Approach
  • Integrated Cyber-Resilience Across Digital Infrastructure

Capabilities

9.5

Innovation

9.7
Moderate support
Moderate implementation
Moderate cost

Why it’s ranked

Telefonica (ElevenPaths) provides advanced cybersecurity services with a strong emphasis on innovation, making it suitable for businesses of all sizes.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, suitable for SMBs, mid-market, and enterprises.

What to verify

Verify integration requirements, service scope, and compliance certifications.

Lumen

97% match

Website

lumen.com

Lumen Technologies, formerly known as CenturyLink, is a global telecommunications company that offers a wide range of network, cloud, security, and voice services. They focus on enterprise customers, providing them with tools to connect people, data, and applications. Their network solutions include traditional options like internet access and private lines, as well as more modern solutions like SD-WAN and cloud connectivity.
Lumen also offers cloud services, including public cloud, private cloud, and bare metal options. They complement these offerings with security solutions that monitor network activity and protect against threats. Notably, Lumen operates a large global content delivery network (CDN) that helps deliver content quickly and reliably around the world. In short, Lumen is a one-stop shop for businesses that need a comprehensive set of networking, cloud, security, and voice solutions. Their focus on enterprise customers and commitment to innovation make them a key player in the telecommunications industry.

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Key differentiators

  • Cloud security
  • Network transformation
  • Data center connectivity

Capabilities

9.6

Innovation

9.4
Moderate support
Easy implementation
Moderate cost

Why it’s ranked

Lumen delivers secure networking solutions with integrated cybersecurity features, making it a solid choice for enterprises looking to enhance their security posture.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Easy implementation, catering to both SMBs and enterprises.

What to verify

Verify service scope, integration capabilities, and compliance standards.

eSentire

97% match

Website

esentire.com

eSentire is a leading cybersecurity firm specializing in Managed Detection and Response (MDR) services, dedicated to safeguarding organizations against sophisticated cyber threats. With a comprehensive portfolio that includes advanced capabilities such as the Open Extended Detection and Response (XDR) platform, digital forensics, incident response, and exposure management, eSentire empowers businesses with 24/7 proactive protection and rapid threat mitigation. The company leverages cutting-edge technology alongside an elite team of threat hunters, ensuring quick identification and neutralization of threats before they disrupt critical operations.
The core competency of eSentire lies in its multi-signal detection approach, which synthesizes data from endpoints, networks, logs, and the cloud, providing unparalleled visibility into a company’s attack surface. The Threat Response Unit (TRU) conducts ongoing threat research and proactive scanning, building defenses against both known and unknown vulnerabilities. The eSentire Cyber Resilience Team acts as an integrated extension of clients' security operations, offering strategic guidance, and delivering customized solutions that align with specific risk profiles and compliance regulations. This adaptive model enables organizations to respond effectively to the rapidly evolving threat landscape while maintaining business continuity. Organizations across diverse industries, including finance, healthcare, retail, and government, trust eSentire to enhance their cybersecurity posture. By leveraging eSentire's expertise, businesses not only improve their defense mechanisms but also achieve peace of mind knowing that their data is protected by a team committed to excellence. With a mission driven by protecting clients and a proven track record of success, eSentire stands as a formidable ally in building cyber resilience in an increasingly perilous digital world.

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Key differentiators

  • Proactive Threat Intelligence: Unique original research from TRU
  • Rapid Response Time: 15-minute mean time to contain
  • Seamless Integration: 300+ technology solutions for existing investments

Capabilities

9.3

Innovation

9.5
Hard support
Moderate implementation
High cost

Why it’s ranked

eSentire stands out with its Managed Detection and Response services, leveraging AI for rapid threat detection and incident response tailored for mid-market and enterprise clients.

Pricing posture

Premium pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, ideal for mid-market and enterprise customers.

What to verify

Verify service scope, compliance certifications, and integration requirements.

Telstra

97% match

Website

telstra.com.au

Telstra is Australia’s leading telecommunications and technology company, dedicated to keeping businesses connected through the nation’s largest mobile network and business-grade internet services. With a commitment to innovation, Telstra offers a comprehensive range of telecommunications solutions, including reliable broadband connections, advanced security measures, and exceptional customer support. Their advanced 5G network allows businesses to stay connected in more locations, helping clients operate effectively in today’s fast-paced digital landscape. With no lock-in contracts and flexible plans, Telstra ensures that businesses can adapt their communication needs as they grow.
The company places a strong emphasis on cybersecurity, boasting a team that monitors its network 24/7 to protect businesses from millions of cyber threats daily. By leveraging cutting-edge technology and expertise, Telstra provides a multi-layered security approach that safeguards customers' sensitive data and enhances overall peace of mind. With their integrated communication and collaboration tools, Telstra aims to support businesses in achieving efficiency, improving customer experiences, and fostering collaboration among team members, whether on-site or working remotely. Telstra doesn't just deliver essential communication services; it aims to empower businesses with tools for growth and transformation. By providing tailored solutions, including adaptive enterprise networks and dedicated customer support, Telstra positions itself as a strategic partner for organizations looking to navigate the complexities of the modern digital landscape. Whether it's harnessing the power of the cloud, exploring Internet of Things (IoT) solutions, or enhancing workplace productivity through mobile capabilities, Telstra remains dedicated to addressing the unique challenges faced by Australian businesses, ensuring they are well-equipped for the future.

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Key differentiators

  • Largest mobile network coverage in Australia
  • 24/7 cyber security threat monitoring
  • Flexible month-to-month plan options

Capabilities

9.4

Innovation

9.2
Moderate support
Moderate implementation
Moderate cost

Why it’s ranked

Telstra offers a range of cybersecurity solutions with a focus on advanced threat protection, suitable for businesses across various sectors.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, catering to SMBs, mid-market, and enterprises.

What to verify

Verify service scope, compliance certifications, and integration capabilities.

Comcast Business

97% match

Website

business.comcast.com

Comcast Business is a leading provider of technology solutions tailored for businesses of all sizes, from small startups to large enterprises. With a focus on connectivity, cybersecurity, and communication, Comcast Business leverages its extensive network infrastructure to offer reliable and innovative services aimed at enhancing operational efficiency and productivity.
The company's product offerings include a wide range of internet plans, cybersecurity services, and unified communications solutions. Comcast Business provides high-speed internet options with download speeds ranging from 50 Mbps to 1.25 Gbps, catering to diverse business needs. Their cybersecurity solutions include advanced threat protection, DDoS mitigation, and managed security services, ensuring comprehensive protection against digital threats. Additionally, their unified communications services feature VoIP solutions, team collaboration tools, and cloud-based voice services, enabling seamless communication across various platforms. Comcast Business stands out with its commitment to customer-centric solutions and 24/7 support. The company offers tailored networking solutions, including SD-WAN and SASE, which combine high-performance connectivity with enhanced security features. With a focus on innovation and continuous improvement, Comcast Business is well-positioned to address the evolving needs of businesses, providing scalable solutions that enhance both efficiency and security in an increasingly complex digital landscape.

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Key differentiators

  • Comprehensive cybersecurity with 24/7 monitoring
  • Extensive global coverage in 100 countries
  • Fully managed tailored networking solutions

Capabilities

9.2

Innovation

9.4
Easy support
Moderate implementation
Moderate cost

Why it’s ranked

Comcast Business provides comprehensive cybersecurity measures alongside managed services, making it a viable option for enterprises seeking reliable protection.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, suitable for enterprise clients.

What to verify

Verify service scope, integration requirements, and compliance standards.

Rackspace Technology

97% match

Website

rackspace.com

Rackspace Technology is a pioneering force in managed cloud services, empowering organizations to harness the capabilities of multicloud environments through its extensive suite of solutions, including the Foundry for AI by Rackspace (FAIR). By focusing on outcomes rather than just infrastructure, Rackspace helps businesses integrate and optimize advanced technologies like AI, machine learning, and big data analytics into their operations. With over 25 years of expertise and thousands of certified professionals, their approach enables companies across various industries to maximize their cloud investments and drive innovation in a scalable, secure, and sustainable manner.
The company positions itself as a strategic partner in digital transformation, offering focused services in cloud adoption, application modernization, data management, and security. By leveraging powerful alliances with leading cloud providers such as AWS, Azure, and Google Cloud, Rackspace ensures their customers can navigate the complexities of multicloud strategies effectively. Services range from holistic assessments and tailored migration strategies to ongoing management and optimization, enabling organizations to streamline their processes, enhance productivity, and ultimately deliver exceptional customer experiences. Roots in providing cloud technologies uniquely allow Rackspace Technology to serve diverse verticals, including healthcare, finance, and government, with tailored solutions that comply with industry regulations and security standards. Their commitment to a ""Fanatical Experience"" reflects in their dedication to personalized support, ensuring that clients not only adopt but fully realize the potential of modern technologies in achieving their strategic business goals. In an evolving landscape where agility and innovation are paramount, Rackspace stands out as a trusted leader determining effective pathways to the cloud for organizations striving for excellence in their journeys.

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Key differentiators

  • Outcome-focused approach, not infrastructure-centric
  • Deep expertise across multiple industry use cases
  • Robust partnerships with leading tech providers

Capabilities

9.3

Innovation

9.1
Hard support
Moderate implementation
Moderate cost

Why it’s ranked

Rackspace Technology excels in cloud-native security solutions, providing 24/7 operational support and tailored managed services for complex cloud environments.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, ideal for mid-market and enterprise customers.

What to verify

Verify integration requirements, service scope, and compliance certifications.

Silversky (Cygilant)

97% match

Website

silversky.com

SilverSky is a leading cybersecurity company dedicated to protecting its clients from the myriad threats posed by today's evolving digital landscape. With over 4,000 IT teams across various industries relying on them, SilverSky serves as an extended security team, offering a comprehensive platform of cybersecurity services. Their 24/7 global security operation centers provide continuous monitoring and tailored response to threats, ensuring that organizations, regardless of size or complexity, can effectively mitigate cyber risks. Trust, expertise, and a personalized customer service experience form the foundation of their long-standing relationships with clients.
The company's approach to cybersecurity is built on its core values of vision, velocity, and vigilance. SilverSky employs advanced technology and deep analysis to shield its customers from cyber threats, ensuring rapid detection and response to incidents. Their unique Lightning platform enables organizations to integrate existing security technologies into a single, cohesive view while employing military-grade behavioral tracking and machine learning for enhanced protection. Furthermore, SilverSky emphasizes regulatory compliance, vital in today's security-conscious landscape, offering tailored services that adapt to varying industry requirements. In addition to its core cybersecurity offerings, SilverSky provides an array of services including email protection, vulnerability management, endpoint detection response, and security awareness training. Their emphasis on a comprehensive, integrated approach ensures that organizations can protect their networks while maximizing their current security investments. With specialized consulting services and strategic partnerships, SilverSky not only defends against cyber threats but also empowers organizations to navigate the complexities of cybersecurity with confidence and resilience.

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Key differentiators

  • 24/7 Global Security Operations Centers
  • Automated Threat Response Tailored to Clients
  • Zero Infrastructure Replacement Required

Capabilities

9.0

Innovation

9.2
Moderate support
Moderate implementation
Moderate cost

Why it’s ranked

Silversky offers tailored cybersecurity services with a strong focus on managed detection and response, ideal for businesses seeking robust protection.

Pricing posture

Moderate pricing with a mid-tier cost structure.

Implementation/integration fit

Moderate implementation difficulty, catering to SMBs, mid-market, and enterprises.

What to verify

Verify service scope, compliance certifications, and integration capabilities.

Other great options

Take a look at some of the other traditional MSSP companies we evaluated.

Coro 8.9 XCitium 8.7 Foresite 8.7 Blue Mantis 8.6 Cipher 8.6 Continuant 8.6 Netrio 8.3 Logically 8.3 CloudHesive 8.3 RapidScale 8.3

How to shortlist

Organizations prioritizing comprehensive, proactive threat protection across diverse environments.

Verizon LevelBlue (AT&T)

For Verizon, verify the exact scope of services and integration capabilities with your specific existing security tools. For LevelBlue (AT&T), assess their specific threat detection and response mechanisms to ensure they align with your organization's risk profile and compliance needs.

Large enterprises requiring advanced cybersecurity solutions with a focus on innovation and sustainability.

NTT Cloud Communications

Verify NTT Cloud Communications' service scope, compliance standards, and how their solutions integrate with your specific enterprise architecture. Confirm their ability to address your unique operational challenges and long-term strategic goals.

Businesses of all sizes seeking advanced cybersecurity services with a strong emphasis on innovation and moderate pricing.

Telefonica (ElevenPaths)

Verify Telefonica (ElevenPaths)' integration requirements with your current systems and their specific service scope to ensure it covers all your critical assets. Confirm their compliance certifications relevant to your industry and operational regions.

Enterprises looking for secure networking solutions with integrated cybersecurity features and easy implementation.

Lumen

Verify Lumen's service scope, integration capabilities with your existing network infrastructure, and compliance standards relevant to your industry. Assess how their integrated solutions enhance your overall security posture without disrupting current operations.

How Palomarr ranks traditional MSSP companies

Our ranking of Traditional MSSP providers is based on a comprehensive evaluation of Capability and Innovation, drawing from extensive data and expert analysis. Capability assesses the breadth of security services, the geographic distribution and size of SOCs, and the ability to manage complex, hybrid environments. Innovation considers the adoption of AI and machine learning for automated threat detection, integration of advanced threat intelligence, and development of proprietary security platforms. While this ranking provides a strong indicator of market leadership, individual buyer needs may vary. We encourage organizations to use this as a starting point, verifying specific service scopes, integration capabilities, and compliance certifications to ensure the best fit for their unique requirements. This methodology aims to offer a nuanced perspective, distinguishing between static legacy providers and forward-leaning partners.

Common buyer questions

What is a Traditional MSSP?

A Traditional Managed Security Service Provider (MSSP) offers outsourced cybersecurity services, acting as an external security operations center (SOC). These providers manage and monitor security devices, such as firewalls and endpoint security, and provide services like log management, threat detection, and incident response to protect an organization's IT infrastructure from cyber threats.

How do Traditional MSSPs differ from MDR providers?

Historically, Traditional MSSPs focused on device management and log monitoring, providing a 'maintenance' and 'monitoring' service. Managed Detection and Response (MDR) providers, on the other hand, are typically more threat-centric, focusing on proactive detection and rapid response, often leveraging cloud-native telemetry. However, the lines are blurring, with many traditional MSSPs now retrofitting response capabilities to stay competitive.

Why is the cybersecurity skills gap relevant to MSSPs?

The cybersecurity skills gap is a primary driver for MSSP adoption. Many organizations struggle to hire and retain qualified security staff internally, making it challenging to maintain a robust security posture. MSSPs fill this gap by providing access to expert security analysts and advanced technologies that would otherwise be difficult or costly for businesses to acquire and manage on their own.

What should I look for in an MSSP's threat detection capabilities?

When evaluating an MSSP's threat detection capabilities, look for their use of advanced analytics, artificial intelligence (AI), and machine learning for proactive threat identification. Inquire about their incident response processes, including their mean time to detect (MTTD) and mean time to respond (MTTR). Also, assess the expertise and staffing levels of their security operations centers (SOCs) to ensure 24/7 monitoring and rapid mitigation.

How important is compliance when choosing an MSSP?

Compliance is extremely important, especially for organizations operating in regulated industries. An MSSP should have a strong understanding of relevant regulatory standards (e.g., SOX, HIPAA, PCI-DSS) and be able to provide robust reporting and documentation to support audits. Verify their experience and certifications related to your industry's specific compliance requirements to ensure they can help you meet your obligations.

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