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Traditional MSSP

Traditional MSSP solutions help organizations monitor and manage their security infrastructure to reduce risk and ensure business continuity.

Traditional Managed Security Service Providers (MSSPs) offer outsourced security operations center (SOC) functions, including 24/7 monitoring, log aggregation, and device management. These services provide foundational security capabilities, helping organizations address skills gaps, alert fatigue, and the financial impact of breaches.

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The challenge

Your organization faces a relentless barrage of cyber threats, compounded by a critical shortage of skilled security professionals. This leaves you struggling to maintain adequate 24/7 monitoring, leading to alert fatigue and missed threats. The potential financial and reputational damage from a successful breach looms large, making it difficult to focus on strategic initiatives and business growth. Without effective monitoring and management, your organization is vulnerable to costly attacks and regulatory non-compliance.

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54% of organizations cite lack of IT security skills as a leading cause of breaches
90% false positive rate generated by security tools
$4M average cost of a data breach in 2024

The solution

Traditional MSSP addresses your unique challenges through modern solutions and key capabilities.

24/7/365 SOC

Provides continuous monitoring and analysis of security events, ensuring threats are detected and addressed promptly, even outside of normal business hours.

Log aggregation (SIEM)

Collects and centralizes logs from various sources, providing a comprehensive view of security events across the organization.

Device lifecycle management

Manages the patching, configuration, and updating of security hardware, reducing vulnerabilities and maintaining a strong defensive perimeter.

Threat intelligence integration

Ingests external threat data to enrich internal logs, enabling proactive identification and mitigation of emerging threats.

Compliance reporting portal

Generates audit-ready reports, simplifying compliance with industry regulations and standards.

Automated triage (AI/ML)

Uses machine learning to automatically filter out false positives, allowing analysts to focus on actionable threats and improve detection efficiency.

See how traditional MSSP suppliers stack up

Our Palomarr Insights chart shows the full landscape of traditional MSSP solutions.

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Capabilities Innovation

How to evaluate traditional MSSP

1

Deployment model & flexibility

Evaluate whether the MSSP can support a hybrid environment and offers co-managed IT options to allow internal teams to mature over time.

2

Total cost of ownership (TCO) structure

Understand the pricing model (per device, per EPS, per user) and data retention costs to avoid unexpected expenses.

3

Vendor stability & roadmap

Assess the vendor's investment in AI and SOAR, as well as their financial stability, to ensure long-term partnership and service continuity.

4

Integration ecosystem

Determine if the MSSP can integrate with your existing ITSM tools and cloud platforms for efficient ticket management and response times.

Questions to ask suppliers

Use these questions during supplier evaluations to ensure you're choosing the right partner for your needs.

Traditional MSSP RFP guide
  • Can you demonstrate your specific 'Use Case' library for our industry, and how often is it updated?
  • How do you handle 'tuning' to reduce false positives during the first 90 days, and is there a financial penalty if alert volume exceeds estimates?
  • What is the ratio of Tier 1 analysts to clients, and do we have named analysts or a round-robin pool?
  • Do you own your technology stack, or are you managing third-party tools (e.g., Splunk/Fortinet)?