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Top Backup as a Service companies 2026

We rank Backup as a service companies using a variety of factors, including breadth of platform support, security certifications, AI-driven anomaly detection, recovery orchestration capabilities, customer reviews, and market presence, to get you the perfect results for your company's needs.

106 companies ranked | Jul 7, 2026

Which backup as a service vendors should buyers compare first?

Enterprise buyers should compare 11:11 Systems, Acronis, and Amazon Web Services and other ranked backup as a service vendors by fit, capability evidence, implementation risk, and procurement readiness. Palomarr ranks suppliers to help buyers move from a broad market scan to a practical shortlist.

For Backup as a Service, consider 11:11 Systems or Acronis for comprehensive cyber resilience. AWS and Alibaba Cloud offer scalable, cost-effective cloud backup. Rackspace Technology and Assured Data Protection are strong for managed services. Equinix, Flexential, Iron Mountain Data Centers, and NTT Global Data Centers provide enterprise-grade data center solutions.

  • 11:11 Systems and Acronis are top choices for robust cyber resilience, offering integrated security and advanced threat detection capabilities. Verify their specific security measures and integration requirements to ensure alignment with your existing infrastructure and compliance needs.

  • Amazon Web Services and Alibaba Cloud provide highly scalable and cost-effective cloud backup solutions, suitable for a wide range of business sizes and environments. Confirm their specific integration requirements, security compliance, and service offerings to match your operational needs.

  • Rackspace Technology and Assured Data Protection are excellent for organizations seeking comprehensive managed cloud services and operational support. Assess their service scope, pricing structure, and customer references to ensure their offerings align with your specific managed service requirements.

  • Equinix Flexential Iron Mountain Data Centers and NTT Global Data Centers are best suited for enterprises requiring secure, scalable data center solutions with high availability. Validate their specific service offerings, compliance standards, and pricing models to ensure they meet your rigorous enterprise demands.

How companies earn their ranking

In the Backup as a service category, high Capability scores are earned by vendors that offer broad platform support, robust security features, and proven reliability. Vendors with comprehensive feature sets, established market presence, and strong customer satisfaction ratings tend to score higher in Capability. Innovation scores are driven by the integration of advanced technologies like AI, machine learning, and automation.

Vendors that offer cutting-edge features, such as AI-driven anomaly detection, clean room recovery, and automated orchestration, typically achieve higher Innovation scores.

Vendors that invest in research and development and demonstrate a forward-thinking approach to data protection are also recognized for their innovative solutions.Top-ranked companies in the Backup as a service category share common traits, including a strong focus on security, comprehensive platform support, and a commitment to innovation.

These vendors prioritize customer satisfaction and continually invest in improving their products and services. To improve their ranking, vendors should focus on expanding their platform support, enhancing their security features, and integrating advanced technologies like AI and automation. Vendors should also prioritize customer satisfaction and actively solicit feedback to improve their products and services.

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Want the full picture? Palomarr Insights explores the backup as a service space in depth and visualizes the companies based on metrics.
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Rankings

1
11:11 Systems

Tailored strategies for complex backup needs

Best Overall Best Value
9.8 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.9 Innovation 9.7
2
Acronis

Cyber protection with fast recovery

Best for Enterprise
9.7 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.8
3
Amazon Web Services

Automated backup processes and encryption

9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.7 Innovation 9.5
4
Alibaba Cloud

Flexible storage for variable backup needs

Best for SMB
9.6 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.5 Innovation 9.7
5
Rackspace Technology

Scalable solutions for hybrid IT environments

9.5 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.6 Innovation 9.4
6
Equinix

Secure, scalable data center solutions

9.4 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.5
7
Assured Data Protection

Proactive support and flexible pricing

9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.4 Innovation 9.2
8
Flexential

Scalable hybrid IT infrastructures

9.3 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.2 Innovation 9.4
9
Iron Mountain Data Centers

Emphasis on compliance and security

9.2 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.3 Innovation 9.1
10
NTT Global Data Centers

High-availability solutions for enterprises

9.1 This score was generated by combining our proprietary Capabilities and Innovation scores Capabilities 9.0 Innovation 9.2

Backup as a Service: A Buyer's Guide to Cyber Resilience

Backup as a Service (BaaS) has evolved from simple data archiving to a critical cyber resilience platform. In today's landscape, where cybercrime costs are projected to reach $10.5 trillion annually by 2025, selecting the right BaaS provider is a strategic decision. This guide helps procurement teams navigate a market increasingly defined by the convergence of backup, security, and compliance. We evaluate providers based on their capability to protect diverse data environments and their innovation in integrating AI, zero-trust architecture, and automated recovery. The goal is to equip organizations with the insights needed to withstand modern digital threats, manage exponential data growth, and reduce the operational complexity of distributed workforces. Understanding these factors is crucial for long-term organizational survival and data integrity.

What matters in this category

Comprehensive platform support

The ability to protect everything from legacy mainframes to modern Kubernetes clusters and SaaS applications like Microsoft 365 and Salesforce is crucial for a complete data protection strategy. Organizations need a solution that can cover their entire IT ecosystem to avoid data silos and vulnerabilities.

Assess each vendor's stated platform compatibility and integration capabilities. Look for detailed documentation on supported operating systems, virtual environments, cloud platforms, and SaaS applications. Verify with references how seamlessly the solution integrates with your existing infrastructure.

Advanced security features

With ransomware attacks targeting backup servers and the rise of sophisticated cyber threats, robust security features are paramount. This includes immutable storage, air-gapping, encryption, and zero-trust architecture to protect backups from compromise and ensure data integrity.

Examine the security protocols offered by each provider, including data encryption at rest and in transit, multi-factor authentication, and access controls. Inquire about their incident response capabilities and how they implement zero-trust principles within their BaaS offerings. Verify certifications and compliance with relevant security standards.

Innovation in recovery and automation

Modern BaaS solutions leverage AI and machine learning for anomaly detection and automated recovery orchestration. This minimizes human intervention during a crisis, significantly reducing recovery times and improving overall cyber resilience against threats like ransomware.

Investigate vendors' use of AI and machine learning for threat detection, anomaly identification, and automated recovery workflows. Look for features like clean room recovery, automated validation of backups, and orchestration capabilities that streamline disaster recovery processes. Ask for demonstrations of their automated recovery features and discuss their roadmap for future innovations.

Scalability and flexibility

As data grows exponentially and IT environments become more complex with hybrid and multi-cloud strategies, a BaaS solution must be able to scale efficiently. Flexible storage options and the ability to adapt to changing business needs are essential for long-term value.

Evaluate the scalability of each provider's infrastructure and their ability to handle your projected data growth. Consider their pricing models for storage and data transfer, and how easily you can adjust resources up or down. Verify their support for hybrid and multi-cloud environments and their global data center footprint if international operations are a concern.

Support and implementation ease

The ease of implementing a BaaS solution and the quality of ongoing support can significantly impact operational efficiency and recovery success. Complex implementations can lead to delays and errors, while poor support can hinder effective crisis management.

Review the implementation process and the level of support offered by each vendor. Look for clear documentation, training resources, and responsive customer service. Consider vendors that offer managed services if your internal IT resources are limited. Verify customer testimonials regarding their implementation experience and ongoing support quality.

Meet the leaders

Discover what makes each company unique. Use filters to narrow by your needs, or Find your perfect match to get personalized rankings tailored to your exact requirements.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

11:11 Systems ranks for Backup as a Service by offering comprehensive cloud backup solutions with integrated security for mission-critical applications.

Pricing posture

11:11 Systems has a premium pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is easy, suitable for small businesses and mid-market clients needing flexible cloud solutions.

What to verify

Verify integration requirements, security measures, and service details.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Acronis ranks for Backup as a Service by providing integrated cybersecurity and backup solutions, ensuring data protection across various environments.

Pricing posture

Acronis offers low pricing levels with a cost tier of $$.

Implementation/integration fit

Implementation is complex, targeting large enterprises and mid-market customers with a focus on cybersecurity integration.

What to verify

Verify security compliance, integration requirements, and service capabilities.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

AWS ranks highly for Backup as a Service due to its extensive cloud capabilities, including automated backup processes and robust encryption for data protection.

Pricing posture

AWS offers low pricing levels with a cost tier of $$.

Implementation/integration fit

Implementation is easy, suitable for large enterprises and SMBs, with a focus on scalability and operational efficiency.

What to verify

Verify specific integration requirements, security compliance, and service scope.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Alibaba Cloud excels in Backup as a Service with its flexible storage options and strong AI capabilities, making it suitable for diverse business needs.

Pricing posture

Alibaba Cloud maintains a low pricing level and a cost tier of $$.

Implementation/integration fit

Implementation is easy, targeting SMBs, mid-market, and enterprise customers with comprehensive cloud services.

What to verify

Verify integration needs, security certifications, and specific service offerings.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Rackspace Technology is well-suited for Backup as a Service, offering tailored managed services and operational support across multiple cloud platforms.

Pricing posture

Rackspace has a moderate pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is moderate, catering to mid-market and enterprise clients with a focus on customized cloud solutions.

What to verify

Verify service scope, pricing structure, and customer references.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Equinix provides Backup as a Service with a strong focus on secure, scalable data center solutions that support enterprise-level disaster recovery.

Pricing posture

Equinix has a premium pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is easy, suitable for large enterprises needing robust data center services.

What to verify

Verify specific service offerings, compliance standards, and pricing models.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Assured Data Protection excels in Backup as a Service with its focus on cyber resilience and fast recovery solutions tailored for various industries.

Pricing posture

Assured Data Protection maintains a moderate pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is moderate, targeting SMBs and enterprises with a focus on managed services.

What to verify

Verify service scope, security features, and customer testimonials.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Flexential provides Backup as a Service with a focus on hybrid IT solutions and data protection tailored to enterprise needs.

Pricing posture

Flexential has a moderate pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is moderate, targeting mid-market and enterprise customers with a comprehensive service offering.

What to verify

Verify specific service capabilities, pricing structures, and compliance certifications.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

Iron Mountain Data Centers ranks for Backup as a Service by offering secure, scalable data storage solutions with a strong emphasis on compliance and security.

Pricing posture

Iron Mountain has a premium pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is moderate, catering to large enterprises with a focus on data security and compliance.

What to verify

Verify compliance certifications, service scope, and pricing details.

I

97% match

Website

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

Learn more

Key differentiators

Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

Why it’s ranked

NTT Global Data Centers excels in Backup as a Service by providing flexible, high-availability solutions tailored for enterprise clients across various industries.

Pricing posture

NTT Global Data Centers has a premium pricing level with a cost tier of $$.

Implementation/integration fit

Implementation is moderate, suitable for large enterprises needing reliable data center services.

What to verify

Verify service offerings, compliance standards, and pricing models.

Other great options

Take a look at some of the other backup as a service companies we evaluated.

Aruba 8.7 NEC Univerge Blue 8.7 Nord Security 8.7 Unisys 8.4 SADA Systems 8.3 Netrio 8.2 Logically 8.2 Ntirety (11:11 Systems) 8.2 SteelDome Cyber 8.2 CloudHesive 8.2

How to shortlist

Comprehensive cyber resilience and advanced threat detection

11:11 Systems Acronis

When considering 11:11 Systems, verify their specific security measures and integration requirements to ensure they align with your existing infrastructure. For Acronis, assess their security compliance and integration requirements, especially if you have a complex IT environment, as their implementation is noted as complex.

Scalable and cost-effective cloud backup for diverse environments

Amazon Web Services Alibaba Cloud

For AWS, verify specific integration requirements and security compliance to ensure alignment with your operational needs. When evaluating Alibaba Cloud, assess their integration needs, security certifications, and specific service offerings to confirm they meet your unique business requirements.

Managed cloud services and operational support

Rackspace Technology Assured Data Protection

For Rackspace Technology, verify their service scope, pricing structure, and customer references to ensure their managed services align with your operational needs. When considering Assured Data Protection, assess their service scope, security features, and customer testimonials to confirm their managed offerings meet your specific cyber resilience requirements.

Enterprise-grade data center solutions with high availability

Equinix Flexential Iron Mountain Data Centers NTT Global Data Centers

For Equinix, verify specific service offerings, compliance standards, and pricing models to ensure they meet your enterprise's unique needs. When evaluating Flexential, assess their specific service capabilities, pricing structures, and compliance certifications. For Iron Mountain Data Centers, verify compliance certifications, service scope, and pricing details. For NTT Global Data Centers, assess their service offerings, compliance standards, and pricing models to ensure a perfect fit for your enterprise requirements.

How Palomarr ranks backup as a service companies

Palomarr's ranking in the Backup as a Service category is based on a comprehensive evaluation of 106 companies, with the top 10 presented here. Our methodology assesses vendors across Capability and Innovation, reflecting their ability to protect diverse data environments and integrate advanced technologies like AI and automation. While this ranking provides a strong indicator of market leadership, individual business needs vary. Buyers should use this as a starting point, validating specific features, integration capabilities, support, and pricing against their unique requirements. The market is rapidly evolving, so continuous verification of vendor offerings is recommended to ensure the best fit for your organization's cyber resilience strategy.

Common buyer questions

What is Backup as a Service (BaaS)?

Backup as a Service (BaaS) is a method of offsite data backup where an organization's data is backed up to a cloud-based storage solution managed by a third-party provider. It has evolved beyond simple archiving to become a critical cyber resilience platform, integrating security, automation, and advanced recovery capabilities to protect against modern threats like ransomware.

Why is BaaS important for cyber resilience?

BaaS is crucial for cyber resilience because it provides a secure, offsite, and often immutable copy of data, essential for recovery from cyberattacks, natural disasters, or accidental data loss. Modern BaaS solutions integrate AI for anomaly detection and automated recovery, minimizing downtime and ensuring business continuity in the face of escalating cyber threats.

How do I choose the right BaaS provider?

To choose the right BaaS provider, evaluate vendors based on comprehensive platform support for your entire IT ecosystem, advanced security features like immutable storage and zero-trust architecture, and innovation in recovery automation. Also, consider scalability, flexibility, ease of implementation, and the quality of ongoing support to ensure the solution aligns with your specific business needs and long-term data protection strategy.

What are the key trends in the BaaS market?

The BaaS market is rapidly evolving, driven by trends such as the convergence of backup, security, and compliance, the integration of AI and machine learning for enhanced threat detection and automated recovery, and the increasing demand for solutions that support hybrid and multi-cloud environments. The market is shifting towards 'Cyber Resilience' platforms that proactively protect against sophisticated cyber threats.

What is the 'Shared Responsibility Model' in BaaS?

The 'Shared Responsibility Model' in BaaS clarifies that while cloud providers are responsible for the availability and security of their infrastructure, the customer remains responsible for the security and backup of their data within those platforms. This means organizations must actively manage and back up their data even when using cloud services like Microsoft 365 or AWS.

See how backup as a service suppliers stack up

Our Palomarr Insights chart shows the full landscape of backup as a service solutions.

  • See how companies stack up against each other
  • Get a detailed breakdown of each supplier
  • Compare 106 suppliers
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Capabilities Innovation

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