Website
y
0
Net2Phone
97% match
Net2Phone is a global provider of cloud-based unified communications and contact center solutions, integrating voice, video, messaging, and contact center functionalities into a single, accessible platform. With over 30 years of experience, the company serves 400,000 users across 160 nations, focusing on enhancing workplace communication and customer engagement.
Net2Phone offers a range of products including its UNITE Unified Communications solution, which centralizes voice, messaging, and video conferencing, and the uContact Contact Center solution that manages voice and text interactions. The unified platform supports over 40 VoIP features, including unlimited domestic and international calling, video conferencing with advanced capabilities, and team messaging. Additionally, the company provides automation tools powered by AI, which streamline workflows, enhance customer interactions, and deliver analytics for performance optimization. Their technology architecture is built for reliability and security, ensuring compliance with standards such as SOC 2 and HIPAA.
The company employs a tiered pricing model that caters to diverse user needs, with plans ranging from basic to advanced features that include AI-generated coaching and sentiment analysis. Integration capabilities with platforms like Salesforce, Zoho, and Microsoft Teams further enhance the value of Net2Phone's offerings, allowing businesses to customize their communication experience. With a commitment to customer support, Net2Phone provides 24/7 assistance and extensive training resources, ensuring users can maximize the benefits of their communication solutions. This comprehensive approach positions Net2Phone as a competitive player in the ever-evolving landscape of cloud communications.
Learn more
Key differentiators
- Global cloud communications with 30 years of experience
- Advanced AI features for automation
- Integrated omnichannel customer engagement solutions
Capabilities
8.2
Innovation
8.5
Moderate support
Difficult implementation
Low cost
Still unsure? We’ve got you covered.
Meet with a Palomarr expert to review your options. We’ll walk you through how they ranked and why we think certain suppliers are right for you.