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97% match

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A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

qq1a6lHyperion Partners8.58.5Training and LMS,Mobile Security,Security Consulting and Services,Messaging and Presence,Cloud and VoIP Telephony,Team Collaboration and Productivity,Collaboration,UCaaS,Broadband,Dedicated Fiber,Private Wireless and LTE,VoIP and Network with Security,VoIP and Network without SecurityLarge Enterprise BusinessMid-Market, EnterpriseHyperion Partners, founded in 2012 by telecom industry veterans, is a full-service provider of wireless connectivity solutions tailored for businesses. With a strong emphasis on simplifying the wireless device lifecycle, Hyperion integrates expert sourcing, logistics, field services, and managed services to enhance operational efficiency for its clients.The company offers a comprehensive range of products and services, including hardware procurement, managed mobility services, and logistics solutions. Hyperion sources a wide variety of devices such as 5G LTE routers, smartphones, rugged devices, and connected laptops, ensuring competitive pricing and customized solutions for its customers. Their Managed Mobility Services provide end-to-end management of mobile devices and applications, focusing on security, compliance, and performance monitoring. Additionally, Hyperion’s Logistics as a Service model streamlines device management throughout its lifecycle, from demand planning to timely delivery and configuration. Hyperion also specializes in Fixed Wireless Access solutions, utilizing LTE and 5G technology to cater to diverse industries like retail and banking. Their Mobility as a Benefit program enhances employee satisfaction by offering tailored mobility solutions, while the StreamRide solution integrates advanced connectivity for luxury coaches and passenger fleets. With a robust partner program that supports value-added resellers, Hyperion ensures businesses can thrive in a connected world, leveraging its extensive network of vendor solution providers and a commitment to delivering customized wireless solutions.End-to-end wireless connectivity solutions; Expert sourcing and logistics; Strong partnerships with vendor solution providers5G LTE router sourcing, smartphone procurement, rugged device availability, connected laptop supply, tablet distribution, barcode scanner procurement, dashcam sourcing, hotspot availability, GPS asset tracker sourcing, multicarrier SIM card provisioning, mounting accessory supply, device kitting services, customized branding solutions, end-to-end mobile device management, security management for mobile applications, compliance with HIPAA, GDPR, and CCPA, demand planning for logistics, quality control in logistics, asset management solutions, nationwide deployment services, presales engineering for installations, site survey services, ongoing maintenance support, fixed wireless access solutions, managed mobility services for enterprises, critical failover connectivity options, tailored mobility solutions for employee satisfaction, integration of satellite and cellular connectivity, advanced exchange service for device protection, trade-in and buyback programs for device upgradesIntegration with major social media platforms for customer support, Detailed Service Level Agreements with uptime guarantees, Comprehensive technology architecture documentation, Multi-channel customer support options beyond email and LinkedIn, Language support for additional languages beyond English, Spanish, and PortugueseModerateModerate$$https://www.hyperionpartners.nethttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-logo-Hyperion-Partners-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hyperion-Partners-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hyperion-Partners-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hyperion-Partners-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Hyperion-Partners-04.jpg

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