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Aura

97% match

Website

Aura is a leading provider of global communications solutions, specializing in cloud, hybrid, and on-premises voice services. With 30 years of experience, Aura connects businesses across the globe through innovative technologies, enhancing customer experiences with AI-powered insights and omnichannel support. Their offerings cater to a diverse range of communication needs, ensuring seamless integration with existing platforms.
Aura's flagship solution, Aura Connect, provides a comprehensive suite of voice services, including global SIP trunking, Direct Routing, and Operator Connect for Microsoft Teams. This platform enables businesses to manage communications effortlessly with features like zero-touch management and quick setup. Pricing plans are structured to accommodate varying business sizes, starting from a basic plan at 4.25 per user per month to a pro plan that offers unlimited minutes for 9.95. Aura also emphasizes compliance and security, making its services fully compliant with regulations such as the RAY BAUMs Act, and their capabilities extend across 145 countries with 24/7 technical support. In addition to voice solutions, Aura offers a range of integrated services designed to enhance collaboration and productivity. Their technology architecture supports complex infrastructures, allowing for the seamless integration of legacy devices and systems. Aura's commitment to excellent customer service is reflected in their dedicated 24/7 support, enabling businesses to maintain efficient communication channels. As organizations increasingly shift towards remote and hybrid work models, Aura positions itself as a strategic partner, helping clients simplify their communication systems while reducing costs and enhancing operational efficiency.

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Key differentiators

  • Global support in 145 countries
  • Seamless integration with Microsoft Teams
  • AI-powered insights for enhanced customer experience

Capabilities

7.4

Innovation

7.7
Moderate support
Easy implementation
Moderate cost
j48kr2Aura8.58.5Contact Center,CCaaS,Voice and Video Communication,Multichannel Communication,Messaging and Presence,Cloud and VoIP Telephony,Team Collaboration and Productivity,Collaboration,UCaaSLarge Enterprise BusinessSMB, Mid-MarketAura is a leading provider of global communications solutions, specializing in cloud, hybrid, and on-premises voice services. With 30 years of experience, Aura connects businesses across the globe through innovative technologies, enhancing customer experiences with AI-powered insights and omnichannel support. Their offerings cater to a diverse range of communication needs, ensuring seamless integration with existing platforms.Aura's flagship solution, Aura Connect, provides a comprehensive suite of voice services, including global SIP trunking, Direct Routing, and Operator Connect for Microsoft Teams. This platform enables businesses to manage communications effortlessly with features like zero-touch management and quick setup. Pricing plans are structured to accommodate varying business sizes, starting from a basic plan at 4.25 per user per month to a pro plan that offers unlimited minutes for 9.95. Aura also emphasizes compliance and security, making its services fully compliant with regulations such as the RAY BAUMs Act, and their capabilities extend across 145 countries with 24/7 technical support. In addition to voice solutions, Aura offers a range of integrated services designed to enhance collaboration and productivity. Their technology architecture supports complex infrastructures, allowing for the seamless integration of legacy devices and systems. Aura's commitment to excellent customer service is reflected in their dedicated 24/7 support, enabling businesses to maintain efficient communication channels. As organizations increasingly shift towards remote and hybrid work models, Aura positions itself as a strategic partner, helping clients simplify their communication systems while reducing costs and enhancing operational efficiency.Global support in 145 countries; Seamless integration with Microsoft Teams; AI-powered insights for enhanced customer experienceGlobal SIP trunking, Direct Routing for Microsoft Teams, Operator Connect for PSTN calling, Automated platform for PSTN connectivity, 24/7 technical support, Emergency calling compliance with RAY BAUM's Act, Session Border Controller as a Service, AI-powered insights for customer experience, Omnichannel support, Zero-touch management, 15-minute setup time, Support for complex infrastructures, Migration support for cloud and on-premises environments, Flexible pricing plans, Multilingual support, Integration with existing PBX systems, Compatibility with legacy devices, Child Wellbeing and Online Activity Overviews, Safe Gaming monitoring, Financial Transaction Monitoring, Antivirus protection, VPN with military-grade encryption, Password Manager, Safe Browsing tools, Data Removal Service, Expert Fraud Remediation, Instant Credit Lock, Parental Controls, Home and Auto Title Monitoring, Monthly Credit Score monitoringEmergency calling compliance for regulations beyond RAY BAUM's Act, Detailed Service Level Agreement (SLA) with uptime commitments, Advanced analytics and reporting tools for communication usage, Customizable integration options for niche platforms, Local customer support in multiple regionsModerateModerate$$https://www.weareaura.comhttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-logo-Aura-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Aura-01.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Aura-02.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Aura-03.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Aura-04.jpghttps://www.palomarr.com/wp-content/uploads/2025/11/supplier-screenshot-Aura-05.jpg

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