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Outbound call compliance Gamification for customer service Outsourcing services

I

97% match

Website

dialpad.com

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

2k79qcFrontier8.88.7Collaboration, UCaaS, VoIP and Network with Security, VoIP and Network without Security, Advanced Threat Protection, Network Firewall, Security Consulting and Services, Disaster Recovery, Backup, Voice and Video Communication, Messaging and Presence, Cloud and VoIP Telephony, Team Collaboration and Productivity, Managed WiFi, Broadband, Dedicated FiberLarge Enterprise BusinessSMB, Mid-Market, EnterpriseFrontier Business offers a robust suite of services tailored to meet the connectivity needs of small to large enterprises. Primarily leveraging an industry-leading fiber-optic network, Frontier provides ultra-fast and reliable internet access with symmetrical speeds that can reach up to 7 Gbps, ensuring minimal downtime with a promised 99.9% reliability. Beyond just internet service, Frontier also includes advanced telephony solutions through its VoIP and SmartVoice offerings, which come packed with features designed to enhance communication and collaboration for businesses. The added convenience of equipment such as a next-gen Wi-Fi 6E router and support services underscore Frontier’s commitment to delivering a comprehensive and user-friendly experience.Recognizing the growing risks faced by small businesses, particularly in cybersecurity, Frontier has designed solutions aimed at safeguarding critical business operations. Their Secure Pro service offers antivirus and anti-malware protection for up to 35 devices, bolstering the security posture of clients against increasingly sophisticated cyber threats. Additionally, Frontier offsets concerns around connectivity disruptions through its Internet Backup solutions that provide a failover connection during outages. Such tailored services not only address operational efficiency but also instill confidence in business owners that they can maintain their productivity in an ever-evolving digital landscape. Frontier Business stands out with its no-commitment contracts, allowing businesses to connect without the long-term ties that often accompany traditional telecom services. This flexibility, combined with incentives such as free expert installation and exclusive online discounts, makes Frontier's offerings appealing for businesses looking for cost-effective, high-speed solutions without hidden fees. As the telecommunications landscape continues to evolve, Frontier remains dedicated to innovation and enhancing customer experiences, reinforcing its position as a trusted partner in business connectivity.No annual commitment or hidden fees;Free expert installation included with service;Advanced Wi-Fi 6E router at no chargeSave up to 50% on your bill, Save on ultra-fast Frontier Business fiber internet, Free expert installation, No annual commitment, Router included, Enhanced productivity with secure business-grade fiber, Save $95 on installation when buying online, No data caps, hidden fees, or overage charges, No router charges, Antivirus/anti-malware protection for up to 35 devices, Supports PCs, Mac, iOS, and Android devices, VoIP for any-device flexibility, Cloud-based access to calls and messages, Unlimited local and nationwide calling, Advanced features for responsive services, Priority support for on-site service, Free installation for limited time, Advanced Wi-Fi router included, Auto Pay discount, Free Backup Battery providing up to 8 hours of internet, Security products available, Cloud phone system for business, Seamless backup solution during outages, Comprehensive Anti-virus and Anti-malware protection, Cutting-edge voice solutions, Supports for legacy devices, Includes voice features like Caller ID and voicemail-to-email, Facilitates remote access for workforce, Unified communication via RingCentral, Business insight through call analytics, Enhanced control over internet usage and access, Internet Backup maintaining connectivity during outagesAdvanced managed security services, Integrated collaboration tools beyond basic VoIP, Comprehensive customer support options with dedicated account management, Guaranteed Service Level Agreements (SLAs) for uptime and performance, Customizable pricing plans based on specific business needsModerateModerate$$www.business.frontier.comhttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-logo-Frontier-01.pnghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-Frontier-01.pnghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-Frontier-02.pnghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-Frontier-03.pnghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-Frontier-04.pnghttps://www.palomarr.com/wp-content/uploads/2025/04/supplier-screenshot-Frontier-05.png

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