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Outbound call compliance Gamification for customer service Outsourcing services

I

97% match

Website

dialpad.com

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

js2za3LevelBlue (AT&T)9.39.3Advanced Threat Protection, DDoS Protection, DNS Security, Network Firewall, SASE, Web Security, Endpoint Prevention, Endpoint Detection and Response, WAF and Application Security, Traditional MSSP, Advanced MSS and MDR, Mobile Security, Risk Assessment and Visibility, Pen Testing and Breach Simulation, GRC, Security Awareness and Training, SIEM, Security Incident Response, Security Analytics, Threat Intelligence, Security Consulting and Services, Cloud Security Infrastructure, CASBMedium Sized BusinessMid-Market, EnterpriseLevelBlue is an innovative cybersecurity firm specializing in a comprehensive range of security solutions tailored to protect organizations from evolving threats in an increasingly complex digital landscape. Formed through the partnership between AT&T and WillJam Ventures, LevelBlue has quickly established itself as a leader in managed security services, recently earning recognition as one of the top five global managed security service providers (MSSPs). The company's award-winning offerings include managed threat detection and response, cybersecurity consulting, and advanced endpoint protection. With a commitment to simplifying cybersecurity while enhancing the growth potential of its partners, LevelBlue ensures businesses have robust defenses against threats like DDoS attacks and exploits. The firm prides itself on its industry-leading expertise and advanced technological capabilities. LevelBlue provides scalable, cost-effective solutions designed to evolve with the threat landscape while ensuring its clients maintain a strong security posture. Their proactive approach encompasses deep threat intelligence through LevelBlue Labs, which continuously updates security measures and practices to defend against emerging risks. This combination of cutting-edge tools and expert support empowers organizations to remain vigilant and prepared for potential security incidents. Additionally, LevelBlue offers unique services tailored for sectors such as government, healthcare, and finance, reinforcing its adaptability across various industries. Through its diverse product suite, including advanced analytics, Secure Web Gateways, and Zero Trust architectures, LevelBlue emphasizes the importance of a unified security strategy that integrates seamlessly into existing operations. As organizations transition to scalable cloud-based services, LevelBlue remains dedicated to preserving data integrity and compliance, facilitating safe remote access for employees. By aligning itself with modern business needs and challenges, LevelBlue not only enhances operational efficiency but also ensures lasting trust and reliability, making it an essential partner in an organization's cybersecurity journey.Industry-Leading Expertise: Unmatched cybersecurity professionals on your team;Comprehensive Protection: Coverage against evolving cyber threats;Cost-Effective Technology: Tailored solutions to fit budget constraintsCybersecurity Consulting Services, Managed Detection and Response, Extended Detection and Response, Endpoint Security, Secure Web Gateway, Cloud Access Security Broker, Zero Trust Network Access, Software-Defined Wide Area Networking (SD-WAN), Secure Remote Access, DDoS Protection, Threat Intelligence, Vulnerability Assessment, Incident Response, Continuous Monitoring, Regulatory Compliance Solutions, Security Awareness Training, Risk Management, Comprehensive Reporting, Incident Readiness Planning, Cloud Security Solutions, Data Loss Protection, Multi-Factor Authentication, Threat Detection and Response, Packet Scrubbing, Network Segmentation, Integrated Security Management, Automation and Orchestration, Email Security, IoT Security, Managed Services, Secure Access Service Edge (SASE) Advanced Artificial Intelligence for threat detection, Comprehensive third-party integration options, Customizable threat intelligence feeds, Unified threat management across all platforms, In-depth forensic analysis tools ModerateModerate$$https://cybersecurity.att.comhttps://www.palomarr.com/wp-content/uploads/2025/01/supplier-logo-LevelBlue-02.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-LevelBlue-01.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-LevelBlue-02.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-LevelBlue-03.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-LevelBlue-04.jpg https://www.palomarr.com/wp-content/uploads/2024/12/supplier-screenshot-LevelBlue-05.jpg

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