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Outbound call compliance Gamification for customer service Outsourcing services

I

97% match

Website

dialpad.com

A contact center with collaboration features goes beyond just basic communication channels. It equips agents with tools to work together seamlessly.

This can involve features like real-time chat with colleagues, easy access to shared knowledge bases, and even the ability to consult with supervisors during a call. By fostering teamwork, these contact centers aim to improve agent efficiency, resolve customer issues faster, and ultimately provide a better overall customer experience.

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Key differentiators

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Capabilities

8.6

Innovation

9.1

Easy support

Easy ease of implementation

Low cost $

opj6koCato Networks9.69.5VoIP and Network with Security, VoIP and Network without Security, Advanced Threat Protection, DDoS Protection, DNS Security, Network Firewall, SASE, Network Analysis and Forensics, Web Security, Endpoint Prevention, Endpoint Detection and Response, WAF and Application Security, Advanced MSS and MDR, DLP, Mobile Security, Identity Management, SIEM, Security Incident Response, Security Analytics, Threat Intelligence, Cloud Security Infrastructure, CASB, Cloud and VoIP Telephony, SD-WANLarge Enterprise BusinessSMBCato Networks is a cybersecurity company founded in 2015 with headquarters in Tel Aviv, Israel. They specialize in Secure Access Service Edge (SASE) technology, designed to simplify network security for businesses. Traditionally, companies use various separate systems for networking and security, which can be complex and expensive to manage. Cato offers a cloud-based, single-platform solution that combines networking and security features, allowing IT teams to manage everything from a central location.Cato SASE Cloud is their flagship product. It boasts a global private cloud network for secure and optimized connections, along with built-in security features like threat prevention and data protection. This cloud-native architecture is designed to be easy to use and manage, with a self-service application for configuration and analytics. Additionally, Cato emphasizes its AI/ML-powered threat detection for proactive security. In summary, Cato Networks caters to businesses looking for a comprehensive and user-friendly approach to network security. Their cloud-based SASE platform combines networking and security functionalities, aiming to simplify IT operations and reduce costs.Cloud-native security: Single platform for all security needs;SASE architecture: Integrates security with networking;Global SD-WAN: Fast & secure connections everywhereSecure Access Service Edge (SASE) capabilities, Firewall as a Service (FWaaS), Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Intrusion Prevention System (IPS), Managed Threat Detection and Response (MDR), Network Access Control (NAC), High availability and resilience, Global private backbone, SD-WAN capabilities, Endpoint visibility and control, Integration with identity providers, Secure remote access, Advanced threat protection, Bandwidth optimization, Centralized management, Real-time analytics and reporting, Automatic and dynamic traffic steering, Latency optimization, Multi-cloud support, Application-aware routing, Data loss prevention (DLP), Policy-driven network segmentation, Encrypted traffic inspection, Mobile access, DNS security, Automated policy enforcement, Service-level agreements (SLAs), Compliance supportIntegrated sandboxing, Advanced email security, Full endpoint protection suite, User behavior analytics (UBA), Built-in vulnerability managementModerateModerate$$www.catonetworks.comhttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-logo-catonetworks-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Cato-01.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Cato-02.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Cato-03.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Cato-04.jpghttps://www.palomarr.com/wp-content/uploads/2024/06/supplier-screenshot-Cato-05.jpg

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