Colocation companies earn high Capability scores by providing robust infrastructure and essential services. Factors include carrier neutrality, redundant power and cooling systems, physical security measures, and remote hands support. Innovation scores are driven by AI readiness, advanced cooling technologies like liquid cooling, software-defined interconnection capabilities, and a commitment to ESG transparency.
Top-ranked companies demonstrate a commitment to both operational excellence and future-proofing. They prioritize high-density infrastructure, energy efficiency, and advanced networking capabilities. Vendors can improve their ranking by investing in AI-ready infrastructure, offering flexible interconnection options, providing transparent ESG reporting, and maintaining a strong track record of uptime and reliability.
Prioritizing customer satisfaction and proactive support also contributes to a higher ranking.