BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Palomarr - ECPv6.16.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://www.palomarr.com
X-WR-CALDESC:Events for Palomarr
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20230312T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20231105T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20240310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20241103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240411T160000
DTEND;TZID=America/Los_Angeles:20240411T170000
DTSTAMP:20260609T154104
CREATED:20250307T225332Z
LAST-MODIFIED:20250513T163536Z
UID:135424-1712851200-1712854800@www.palomarr.com
SUMMARY:Virtual Mixology Class with Observe.AI\, SmartAction and Palomarr!
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”event-main-content-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_single_testimonial testimonial_style=”small_modern” color=”Default” quote=”This class implements one of the most difficult bartending techniques — stirring! Participants will mix a classic Old-Fashioned and Manhattan. \nExplore the future of customer service with Observe.AI\, and SmartAction. \nDuring this virtual mixology\, we will explore AI-powered solutions that help you manage customer interactions with unmatched precision and effectiveness. \nThis is a recorded stream of our Virtual Mixology Experience event held on April 11th\, 2024.”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAgenda\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nJoin us Thursday\, April 11th at 4:00 PM PST for an exclusive\, invite only virtual mixology experience with Observe.AI\, SmartAction\, and Palomarr. \n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAbout The Event\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nSupercharge your contact center and transform your customer experience with AI’s dynamic duo: Observe.AI and SmartAction. \nIn this session\, you’ll discover: \n\nReal-time coaching for agents: Witness how Observe.AI provides in-the-moment guidance\, pinpointing strengths and areas for improvement to elevate agent performance.\nEffortless quality assurance: Unburden your team with SmartAction’s automated QA\, streamlining processes and freeing them to focus on what matters most – your customers.\nDeeper customer insights: Gain invaluable intelligence from your interactions with powerful analytics\, uncovering trends and tailoring your strategy for maximum impact.\nThe future of AI in contact centers: Gain insights into the latest trends and how these solutions are shaping the future of customer interactions.\n\nRegister today and unlock the power of AI for your contact center! \nP.S. This event is designed for contact center leaders\, agents\, and anyone interested in leveraging AI to improve customer experience and operational efficiency. \n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”event-supplier-info-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAbout Observe.AI\n[/vc_column_text][image_with_animation image_url=”135427″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nLearn how to supercharge your frontline teams with Observe.AI\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]Gain insights from 100% of customer interactions\, maximize frontline team performance\, and accelerate outcomes with live conversation intelligence built on the industry-first contact center LLM. \nTake performance to new highs with real-time guidance\, targeted coaching\, and automated workflows driven by Generative AI.[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAbout SmartAction\n[/vc_column_text][image_with_animation image_url=”135426″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nDeliver 5-Star Customer Experiences with SmartAction\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]Human-like AI Agents designed to meet your unique needs\, to offer quick\, effective solutions\, enhance satisfaction\, reduce wait times\, and lower costs. \nWith 21 years of innovation\, SmartAction is at the forefront of customer service technology. \nOur AI-powered solutions are crafted to address high-volume inquiries efficiently. \nLeveraging our conversational AI and intent-building process\, we help you manage customer interactions with unmatched precision and effectiveness.[/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”body-button-reserve-your-spot button-reserve-your-spot” text=”Watch Recording of The Event” css_animation=”none”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”ycbm-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_raw_html css=””]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[/vc_raw_html][/vc_column][/vc_row]
URL:https://www.palomarr.com/event/virtual-mixology-class-with-observe-ai-smartaction-and-palomarr/
LOCATION:CA
CATEGORIES:Sponsored
ATTACH;FMTTYPE=image/png:https://www.palomarr.com/wp-content/uploads/2025/03/stirrednotshaken.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240425T160000
DTEND;TZID=America/Los_Angeles:20240425T170000
DTSTAMP:20260609T154104
CREATED:20250307T230756Z
LAST-MODIFIED:20250513T163546Z
UID:135431-1714060800-1714064400@www.palomarr.com
SUMMARY:Virtual Tequila Tasting with PolyAI and Palomarr!
DESCRIPTION:[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”event-main-content-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][nectar_single_testimonial testimonial_style=”small_modern” color=”Default” quote=”Magic water for fun people \nTaste tequila with your team in a virtual experience. It’s worth a shot! \nJoin us as we explore the world of tequila through a guided tasting of three distinct types: blanco\, añejo\, and reposado. \nDuring this virtual tasting\, we’ll also discover how PolyAI can revolutionize the way you interact with your customers. \nPolyAI is a leading provider of artificial intelligence solutions that can help you personalize customer experiences\, automate tasks\, and gain valuable insights from your data. \nThis is a recorded stream of our Virtual Tequila Tasting event held on April 25th\, 2024.”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAgenda\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nJoin us Thursday\, April 25th at 3:30 PM PST for an exclusive\, invite only virtual mixology experience with PolyAI and Palomarr. \n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAbout The Event\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nLet your customers lead the conversation. \nA customer-led conversational platform for enterprise. Resolve over 50% of calls and consistently deliver your best brand experience. \nHere’s how: \n\nUnderstand customers\, in their words: PolyAI unlocks customer conversations\, revealing why they call & what they say.\nEasily find answers with generative AI: Ask questions\, get AI-powered insights without sifting through data.\nCustom metrics to match your goals: Track the metrics that matter most to your business and measure the success of your customer interactions. PolyAI helps you define and monitor these metrics\, providing valuable insights for improvement.\n\nDeliver effortless CX at scale with a conversational platform that lets your customers speak naturally\, interrupt\, change topics — and always have a fantastic customer experience. \nDiscover how we make your customers feel heard. \n[/vc_column_text][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”event-supplier-info-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nAbout Poly.AI\n[/vc_column_text][image_with_animation image_url=”135434″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nEasily find answers with generative AI.\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]Access data quickly and easily with a conversational interface that uses generative AI to answer specific queries\, like “In the past three months\, what have been the most common calls about parcel-delivery problems?”[/vc_column_text][image_with_animation image_url=”135433″ image_size=”full” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css_animation=”none” css=”” text_direction=”default”]\nBetter understand your customers.\n[/vc_column_text][vc_column_text css_animation=”none” css=”” text_direction=”default”]Quickly uncover patterns like recurring special requests or an increase in calls about a certain topic to identify opportunities for operational improvements and further automation.[/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” el_class=”body-button-reserve-your-spot button-reserve-your-spot” text=”Watch Recording of The Event” css_animation=”none”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”ycbm-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_raw_html css=””]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[/vc_raw_html][/vc_column][/vc_row]
URL:https://www.palomarr.com/event/virtual-tequila-tasting-with-polyai-and-palomarr/
LOCATION:CA
CATEGORIES:Sponsored
ATTACH;FMTTYPE=image/png:https://www.palomarr.com/wp-content/uploads/2025/03/polyai3.png
END:VEVENT
END:VCALENDAR