About Replicant

The Voice AI Platform That Never Puts Customers on Hold

Replicant is a leader in AI-powered contact center automation, helping businesses resolve customer issues quickly, consistently, and at scale. Replicant provides natural, human-like conversations across voice and digital channels—reducing wait times, improving efficiency, and freeing agents to focus on high-value interactions.
Trusted by leading enterprises, Replicant delivers measurable ROI while transforming customer experience into a competitive advantage.

POWERING THE BLENDED WORKFORCE

Intelligence + Automation: better together

With Conversation Automation and Intelligence in one platform, you gain a feedback loop where human and AI agents continuously help each other get better. The result? Faster resolutions, better service, and ever-increasing efficiency.

About SharpenCX

Empower Conversations with Advanced AI

Say goodbye to robotic IVR systems and hello to Sharpen Conversational AI. It’s not just a voice on the phone; it’s a conversation with insight.

Thanks to the wonders of artificial intelligence (AI) and natural language processing (NLP), our system understands more than commands – it gets context and emotion. Feel a bit frustrated?

Our AI senses it and quickly gets you talking to someone who can help. This is IVR with a human touch, making every call smoother, quicker, and more like chatting with a friend.

Welcome to smarter, empathetic customer service with Sharpen.

Perfect Every Customer Connection

Every customer connection is an opportunity to excel. Sharpen’s platform ensures a seamless and secure customer experience across every touchpoint.

Deliver superior customer experiences through AI-supported decision-making and automated workflows.

From the first call to the final resolution, we make every interaction count, building trust and satisfaction with each customer journey.