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Virtual Whiskey Mixology Experience With Genesys & Palomarr

August 23, 2023 @ 3:00 pm - 4:00 pm

”Learn from Genesys proven strategies for building a better customer experience

Personalize your customer interactions: Genesys Cloud can help you collect and analyze customer data so you can personalize your interactions with them. This could include using their name, past purchase history, or location to provide more relevant and helpful support.

Empower your customer service agents: Genesys Cloud can give your customer service agents the tools they need to resolve customer issues quickly and efficiently. This could include access to real-time information, automated workflows, and AI-powered chatbots.

Make it easy for customers to get help: Genesys Cloud offers a variety of channels for customers to get help, including phone, chat, email, and social media. This makes it easy for customers to find the support they need, when they need it.

Agenda

Whiskey Mixology & Live Demo: Genesys Cloud CX Contact Center Platform Leader 8 years in a Row

Experience the magic of whiskey and the power of customer experience in this unique event hosted by Palomarr and Genesys.

Learn how to make, taste and enjoy whiskey like a pro, and how to deliver amazing experiences to your customers with Genesys.

Don’t miss this opportunity to boost your skills and your business!

About The Event

Join us for a Virtual Whiskey Mixology event hosted by Palomarr, where you’ll discover the secrets of whiskey and how to savor its flavors in this fun and informative session.

You’ll explore the fascinating process of whiskey cocktail making, the diverse styles and varieties of whiskeys, and the best ways to taste and appreciate them.

Learn how Genesys is transforming customer experience with its omnichannel platform that orchestrates every step of every customer interaction across multiple channels. By leveraging artificial intelligence, Genesys aims to provide customers with personalized, proactive, and predictive experiences that drive better outcomes.

Don’t miss out on this opportunity to learn about whiskey while discovering Genesys – The Cloud CX Contact Center Platform Leader 8 years in a Row!

Key Takeaways

  • AI-Powered Experiences: With Genesys, businesses can leverage artificial intelligence to provide customers with personalized, proactive, and predictive interactions that drive better outcomes.
  • CX Expertise: Genesys has a team of CX experts who can help businesses optimize their customer journeys, improve customer satisfaction, and increase loyalty.
  • Flexible Solutions: Genesys offers cloud-based and hybrid cloud solutions that can be adapted to meet the specific needs and goals of your business, allowing for a more personalized customer experience.
  • Omnichannel Platform: Genesys enables businesses to deliver omnichannel customer experiences across voice, chat, email, social media, and more.
Meet With Palomarr

Details

Date:
August 23, 2023
Time:
3:00 pm - 4:00 pm
Event Category: