Agenda

Join us for a Virtual Pizza Lunch and Learn with Genesys on Thursday, August 14, 2025, from 12:00 PM to 1:00 PM PST.

Enjoy a hot, fresh pizza customized with your favorite toppings delivered right to your door as we dive into how Genesys is transforming customer experiences through AI-driven engagement and seamless omnichannel support.

Discover how Genesys empowers businesses to deliver personalized, efficient customer journeys at scale by reducing friction, cutting down wait times, and boosting satisfaction.

Because just like your pizza, exceptional service should show up exactly how and when you want it.

About The Event

Let your customers take the lead and empower your teams to deliver.

Genesys is redefining customer experience with an AI-powered platform built to orchestrate seamless, personalized interactions across voice, chat, email, and more. In this session, you’ll discover how Genesys helps organizations of all sizes deliver proactive, empathetic support at scale.

We’ll dive into how Genesys uses real-time data and natural language understanding to uncover customer intent, automate resolutions, and guide agents with the next best action. You’ll also see how Genesys helps you monitor the metrics that matter most so you can continuously optimize journeys, reduce wait times, and improve satisfaction.

With Genesys, every customer conversation feels natural, responsive, and connected no matter where it starts or where it goes.

Join us to see how Genesys brings together people, technology, and data to create customer experiences that truly stand out.