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Virtual Pasta Making Class with NICE CXone and Palomarr

March 28, 2024 @ 3:00 pm - 4:30 pm

”More channels mean better customer experience.

True omnichannel customer service seamlessly blends digital channels and voice—and lets customers switch effortlessly between them during their engagement, delivering extraordinary customer experiences.

NICE CXone offers over 30 digital and voice channels, empowering your agents to provide seamless customer engagement across channels that your customers expect.

This is a recorded stream of our Virtual Mixology Experience event held on March 28th, 2024.

Agenda

Unleash your inner chef and learn how to make authentic homemade Italian pasta in a Pasta Making Class from the comfort of your own home on Thursday, March 28th at 3:00 PM PST for an exclusive, invite only Virtual Pasta Making class with NICE CXone and Palomarr.

About The Event

Follow along with our pasta making expert as you learn how to make a classic pasta recipe with an authentic Italian tomato sauce, known as passata.

Participants will experience a fun and interactive cooking class, including:

  • Making fresh pasta using the provided kit
  • Making a simple but delicious passata sauce
  • Reviewing cooking preparations and techniques

Participants will have the chance to ask questions along the way. No cooking experience is needed!

The recipe makes 2+ servings. Great for sharing a meal with family or friend!

About NICE CXone

More Channels. Better Customer Experience.

Learn how NICE CXone Interaction Channels enables you to offer a consistent journey across all the digital and voice channels your customers are asking for.

Keep Customers Happy
Let customers choose their preferred channels and create exceptional experiences.

Blend Digital and Voice
Make your agents happy with blended digital and voice interactions.

Enhance the customer experience
Give your customers more options with the flexibility to offer virtually any communication channel that make sense for their needs.

Give your customers instant gratification

Customers don’t always want to speak with an agent. Today’s customers are educated and looking for speed and ease so they can resolve issues themselves.

Your customers’ ability to successfully, easily, and quickly solve problems on their own is one of the largest opportunities to increase customer experience and decrease cost.

Instant resolution using self-service experience reduce costs by decreasing up to 40% of repeat calls, 50% of escalations and 54% of channel switching.

Watch Recording of The Event

Details

Date:
March 28, 2024
Time:
3:00 pm - 4:30 pm
Event Category: