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Virtual Mixology Class with Observe.AI, SmartAction and Palomarr!

April 11, 2024 @ 4:00 pm - 5:00 pm

”This class implements one of the most difficult bartending techniques — stirring! Participants will mix a classic Old-Fashioned and Manhattan.

Explore the future of customer service with Observe.AI, and SmartAction.

During this virtual mixology, we will explore AI-powered solutions that help you manage customer interactions with unmatched precision and effectiveness.

This is a recorded stream of our Virtual Mixology Experience event held on April 11th, 2024.

Agenda

Join us Thursday, April 11th at 4:00 PM PST for an exclusive, invite only virtual mixology experience with Observe.AI, SmartAction, and Palomarr.

About The Event

Supercharge your contact center and transform your customer experience with AI’s dynamic duo: Observe.AI and SmartAction.

In this session, you’ll discover:

  • Real-time coaching for agents: Witness how Observe.AI provides in-the-moment guidance, pinpointing strengths and areas for improvement to elevate agent performance.
  • Effortless quality assurance: Unburden your team with SmartAction’s automated QA, streamlining processes and freeing them to focus on what matters most – your customers.
  • Deeper customer insights: Gain invaluable intelligence from your interactions with powerful analytics, uncovering trends and tailoring your strategy for maximum impact.
  • The future of AI in contact centers: Gain insights into the latest trends and how these solutions are shaping the future of customer interactions.

Register today and unlock the power of AI for your contact center!

P.S. This event is designed for contact center leaders, agents, and anyone interested in leveraging AI to improve customer experience and operational efficiency.

About Observe.AI

Learn how to supercharge your frontline teams with Observe.AI

Gain insights from 100% of customer interactions, maximize frontline team performance, and accelerate outcomes with live conversation intelligence built on the industry-first contact center LLM.

Take performance to new highs with real-time guidance, targeted coaching, and automated workflows driven by Generative AI.

About SmartAction

Deliver 5-Star Customer Experiences with SmartAction

Human-like AI Agents designed to meet your unique needs, to offer quick, effective solutions, enhance satisfaction, reduce wait times, and lower costs.

With 21 years of innovation, SmartAction is at the forefront of customer service technology.

Our AI-powered solutions are crafted to address high-volume inquiries efficiently.

Leveraging our conversational AI and intent-building process, we help you manage customer interactions with unmatched precision and effectiveness.

Watch Recording of The Event

Details

Date:
April 11, 2024
Time:
4:00 pm - 5:00 pm
Event Category: