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Lead Differently: Community CX Summit at CCW Las Vegas with Anna + Palomarr

June 10 @ 10:00 am - 9:00 pm

”Come Lead CX Differently With Us
Tuesday, June 10 | The Wynn Hotel | Las Vegas, NV
Hosted by Palomarr + Anna (by TPG)

”Think Big. Lead Differently.

We’re bringing together the most forward-thinking minds in customer experience for a powerful day of insight, strategy, and celebration.

Join Palomarr and Anna (by TPG) at The Wynn Hotel in Las Vegas for a day of keynote speakers, panel discussions, community awards, and bold ideas that will redefine the future of CX leadership.

This exclusive, invite-only event is your chance to get inspired, build meaningful connections, and experience firsthand how AI and data are empowering human connection at scale.

BONUS: All confirmed attendees will receive a full conference pass to CCW Las Vegas ($2,999 value).

Must attend the Tuesday session to review and claim your pass.

Summit Agenda

Location: Beethoven Room, The Wynn Hotel – Las Vegas

 

10:00 AM – 11:15 AM
Brunch & Networking

Welcome from Mario Matulich (Customer Management Practice) and Peter Reiss (Bridgepointe Technologies)

Keynote: How to Think Big and Lead Differently

Bryan Stoller, Global Head of Customer Care at United Airlines, shares how bold leadership is reshaping complex CX systems.

Next Best Action: Redesigning the Service Model

Learn from leaders at CVS Health and AAA Life Insurance as they unveil a data-driven service playbook that turns cost centers into profit centers.

Driving ROI Outcomes at Speed

United Healthcare execs share how to unlock rapid insights and measurable business impact using Anna’s technology and strategic coaching.

Fireside Chat: Compliance as a Growth Driver

Discover how compliance can become a revenue enabler in this dynamic session with Dun & Bradstreet and HealthPlan One.

Sales Innovation: Conversion Through Insight

Explore Dun & Bradstreet’s sales playbook for driving revenue through personalization, powered by Anna and people-led innovation.

5:30 PM Community Awards + Closing Remarks

 

7:00 PM Dinner at La Cave (Wynn Hotel)

Enjoy a beautiful evening of cocktails, cuisine, and networking.

Secure Your Spot & Claim Your CCW Conference Pass

This is more than an event—it’s a movement. Join the community that’s transforming CX through bold thinking and intelligent innovation.

All qualified attendees receive a free CCW Las Vegas Full Conference Pass ($2,999 value)

Must attend the Tuesday session to receive it.

Who Should Attend

  • CX and Operations Leaders

  • Compliance & Legal Executives

  • Sales and Contact Center Innovators

  • AI and Digital Transformation Champions

  • Partners and clients using Anna or exploring CX innovation

Hosted By

Palomarr — Your AI-powered guide to CX and contact center transformation
Anna (by TPG) — Human insight meets intelligent automation

Ready to Think Big and Lead Differently?

Spots are limited. Apply to attend and be part of a movement redefining what CX leadership looks like in 2025.

Reserve your spot

This Event is Fully Booked

Thank you for the incredible response. This event has reached full capacity and registration is now closed.

If you missed out, don’t worry! We have more exciting events on the horizon. Check out our upcoming experiences and secure your spot early. We’d love to see you there!

Details

Date:
June 10
Time:
10:00 am - 9:00 pm
Event Category:

Venue

Wynn Hotel Las Vegas
3131 Las Vegas Blvd
South, Las Vegas, NV 89109 United States
Phone
+1 702-770-7000