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The challenge
Your organization faces increasing complexity in managing user identities and access across a hybrid IT environment. Siloed on-premises systems and cloud applications create security gaps, operational inefficiencies, and a frustrating user experience. Without a centralized IDaaS solution, you risk data breaches from compromised credentials, excessive helpdesk tickets for password resets, and compliance violations due to inconsistent access controls. Addressing these challenges requires a modern, cloud-delivered approach to identity and access management.
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81%
of employees bypass security measures to complete tasks
11 hrs/year
lost per employee resetting passwords
$10M
average cost of a US data breach
The solution
IDaaS addresses your unique challenges through modern solutions and key capabilities.
Adaptive authentication
Dynamically adjusts authentication requirements based on risk signals, reducing user friction while enhancing security.
Automated provisioning
Automatically creates, updates, and deletes user accounts across applications, streamlining onboarding and offboarding processes.
Identity governance
Provides visibility into user access rights and automates access reviews, ensuring compliance and preventing privilege creep.
Single sign-on (SSO)
Enables users to access multiple applications with a single set of credentials, improving user experience and reducing password fatigue.
AI-powered security
Uses AI and machine learning to detect and prevent identity-based attacks, such as phishing and account takeover.
Hybrid environment support
Integrates with both cloud and on-premises systems, providing a unified identity management solution.
See how IDaaS suppliers stack up
Our Palomarr Insights chart shows the full landscape of IDaaS solutions.
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How to evaluate IDaaS
1
Hybrid support
Evaluate the solution's ability to integrate with both cloud and on-premises systems to avoid creating identity silos.
2
Total cost of ownership (TCO)
Consider professional services, integration development, and ongoing management costs in addition to the per-user licensing fee.
3
Vendor stability
Assess the vendor's track record, innovation roadmap, and compliance certifications to ensure long-term viability.
4
Compliance
Verify the vendor's compliance certifications (SOC 2 Type II, ISO 27001, HIPAA) and data residency capabilities.
Questions to ask suppliers
Use these questions during supplier evaluations to ensure you're choosing the right partner for your needs.
IDaaS RFP guide- How does your platform handle silent failures in automated provisioning, and what is your documented escalation process for integration breaks?
- What specific lineage and governance do you have for the data used to train your AI/ML models, and how do you prevent 'Shadow AI' usage within your own platform?
- Can you demonstrate a 'test-drive' of our specific hybrid environment, and how long does it take to spin up a trial instance?
- What is your documented deprecation policy for older identity standards, and how do you facilitate data portability if we choose to transition away?