A hands-on custom hat experience for customer experience and technology leaders looking for a more memorable way to connect with peers.
December 9 at 4:00 pm - 6:00 pm
About The Event
Join Content Guru and Palomarr for an afternoon at Rustler Hat Co. in Nashville. This relaxed, in-person gathering brings together CX and technology leaders for good conversation, creative expression, and a refreshing break from the usual event format, complete with a custom hat experience.
At Rustler Hat Co., guests can explore hat styles and personalization options to create a look that reflects their own style.
Each guest will receive a $325 credit toward their custom hat.
No pitch decks. No pressure. Just good conversation and a custom hat to take home.
Why Join Us
An afternoon designed around creativity and connection.
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Arrive and connect: Join a select group of customer experience and technology Directors, VPs, and C-suite leaders at Rustler Hat Co.
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Create your custom hat: Explore hat styles and personalization options in a hands-on experience, making a piece that’s uniquely yours.
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Continue the conversation: Enjoy candid peer discussions about customer expectations, technology priorities, and smarter business decisions.
Make room for fresh perspectives and leave with something of your own.
Event Details
Meet us at Rustler Hat Co.
Everything you need to know.
WHEN: Wednesday, December 9, 2026 | 4:00–6:00 PM CST
WHERE: Rustler Hat Co. 407 11th Ave S, Nashville, TN 37203, USA
Guests will be able to spend up to $325 for hat and customization.
Agenda
A relaxed flow leaves room for creativity, conversation, and meaningful new connections.
4:00 PM · Arrive and connect
Meet your hosts, connect with fellow guests, and get settled in for the custom hat experience.
The experience · Customization and conversation
Explore hat styles and personalization options at Rustler Hat Co. while connecting with fellow CX and technology leaders.
6:00 PM · Wrap up
Put the finishing touches on your custom hat, exchange details with new connections, and close out the afternoon.
About Content Guru
ContentGuru is a leading provider of cloud-based customer experience and contact center solutions, recognized for its innovative storm platform, which is Europe’s largest customer experience solution. Founded in 2005, the company focuses on enhancing customer interactions through intelligent automation and AI, delivering reliable and efficient service with a commitment to 99.999 percent uptime.
We Improve Customer Satisfaction
Customer Experience is what separates good from great. Listen to your customers, understand them, and you’ll keep them coming back. We’ve helped organizations such as the DVLA, Rakuten, the US Federal Government, and the NHS make dramatic improvements to their CSAT scores.
We Deliver Mission-Critical Communications
Our 99.999%+ availability sets us apart. We’re the only cloud communications provider trusted by blue-light services. Life-critical emergency services trust us with their communications; that means, you can too.
Our Solutions Scale Rapidly
Our cloud CX solutions scale rapidly to service massive planned and unplanned contact demand. In one case, we supported 75,000 concurrent digital agents for a major Japanese retailer. In another, we supported 20,000 voice agents for a national ‘Test and Trace’ program.
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