About Broadvoice

Connect with your customers on any channel.

Consolidate your customer interactions on one omnichannel platform.

• Communicate via voice, email, text, or chat, or integrate with Facebook and WhatsApp.
• Keep the context of your conversations from one channel to the next.
• Use a single reporting interface to access analytics across all channels.

Easily customize your contact center.

Leverage the cloud-native, low-code architecture for rapid deployment and customization without taxing your internal IT resources.

• Build inbound campaign queues and assign agents in less than 10 minutes using the platform’s drag-and-drop interface.
• Adjust parametric settings such as changing a campaign, revising opening hours, launching a new promotion, adjusting a script, or editing an IVR.

Boost agent productivity with automated dialing.

Improve your contact ratios and increase sales with an intelligent and powerful dialer.

• Forgo manual dialing to increase the speed of outbound campaigns.
• Streamline database management to keep contacts current and organized.
• Pre-visualize a contact before calling using Power Preview.

About Palomarr

Save time and make informed buying decisions.

Buyers spend 83% of their time on average in early buying stages researching and meeting with key stakeholders. Let us help you reduce wasted time researching endless options on review sites.

Firsthand Palomarr Experience

Leverage the power of AI to help you find CX technology that matches your exact business needs.

Less meaningless meetings and fruitless conversations. Instead of talking to multiple technology suppliers to see if they fit your business needs find the one that can solve you needs the first time.

Conversational AI assistant

Use your own words to describe what your business needs. Learn what type of solution you need without having to do tedious research or filtering through industry terms you don’t know.

Highly skilled experts

We match you with technology experts who will help you sort through your technology options at no cost to you, because no one like to be billed hourly for consulting.