- This event has passed.
June 16 at 12:00 pm - 1:00 pm
”Traditionally, contact centers rely on experienced employees to identify operational issues, uncover trends, and know where to look in the data. Today, AI-powered insights can help scale that expertise across the organization, automatically surfacing hidden issues before they impact customers or agents.
Join us on Tuesday, June 16th, from 12:00 PM–1:00 PM PST for a Virtual Pizza Lunch & Learn with Five9.
We’ll send lunch to your door while we explore how AI, automation, and intelligent workflows help organizations deliver smarter, more connected customer experiences.
During the session, we’ll cover:
- AI-powered operational insights
- Intelligent routing and workflow automation
- Agent productivity and CX optimization
- Scaling customer experience with less operational friction
Because exceptional CX should be as seamless — and satisfying — as your favorite slice.
About The Event
This one-hour virtual session is designed to fuel both your appetite and your CX strategy.
While you enjoy your favorite slice, we’ll take you behind the scenes of Five9’s intelligent cloud contact center, built to help businesses deliver more responsive, personalized, and efficient customer experiences.
Five9 brings together voice, digital channels, workforce engagement, and AI-powered insights in a single, unified platform. Learn how Five9 helps teams streamline operations, empower agents with real-time guidance, and deliver seamless, personalized service across every customer touchpoint, without the friction of legacy systems.
About Five9
Today’s fragmented customer experience leaves customers frustrated and businesses struggling. Five9 unites industry-leading AI with human ingenuity to deliver seamless, intelligent, and proactive engagements—redefining customer interactions at every touchpoint.
By empowering agents, elevating satisfaction, and driving loyalty and growth, Five9 is where The New CX Starts.
Discover exclusive insights and strategies shaping the future of customer experience:
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74% of companies have boosted agent efficiency through AI
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63.7% of executives now view contact centers as strategic value centers, not cost centers
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84% of CX and IT leaders credit technology partners for driving their success
Stay in Control with Enterprise-Ready AI
Maintain control over your AI, set guardrails, manage autonomy, and track performance and security metrics for trusted experiences.
Turn Conversations into Actionable Intelligence
Harness GenAI for rich, actionable insights and customizable metrics aligned to your business goals. Analyze interactions, categorize conversations, and track what matters most, all in one intuitive dashboard.
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