About SharpenCX

The cloud platform that empowers mid-market businesses to deliver exceptional customer experiences.

Empower Conversations with Advanced AI

Say goodbye to robotic IVR systems and hello to Sharpen Conversational AI. It’s not just a voice on the phone; it’s a conversation with insight.

Thanks to the wonders of artificial intelligence (AI) and natural language processing (NLP), our system understands more than commands – it gets context and emotion. Feel a bit frustrated?

Our AI senses it and quickly gets you talking to someone who can help. This is IVR with a human touch, making every call smoother, quicker, and more like chatting with a friend.

Welcome to smarter, empathetic customer service with Sharpen.

Perfect Every Customer Connection

Every customer connection is an opportunity to excel. Sharpen’s platform ensures a seamless and secure customer experience across every touchpoint.

Deliver superior customer experiences through AI-supported decision-making and automated workflows.

From the first call to the final resolution, we make every interaction count, building trust and satisfaction with each customer journey.

About Krisp

For teams, call centers, and developers
— #1 noise cancellation, accent AI, translation, and AI note taker.

In-meeting superpowers

Stay focused with noise-free calls, instant transcripts, and action items

• Transcription & Recording
  Krisp’s AI meeting assistant silently handles transcripts and recordings.
• Noise Cancellation
  #1 AI noise cancellation for any meeting removes noise, echo, and cross-talk.
• Accent Conversion
  AI accent conversion for clearer, more confident communication in every meeting.

Automate post-meeting everything.

AI Note Taker handles meeting transcripts , summaries, and CRM updates. Focus on what matters.

• AI Meeting Notes
  Accurate AI meeting notes to ensure you never miss a detail.
• Sync to CRM
  Push notes and action items directly to Salesforce, HubSpot, Slack, and more.
• Centralized Action items
  Track tasks from all meetings so nothing falls through the cracks.

About Palomarr

Use your own words to describe what your business needs. Learn what type of solution you need without having to do tedious research or filtering through industry terms you don’t know.

Save time and make informed buying decisions.

Buyers spend 83% of their time on average in early buying stages researching and meeting with key stakeholders. Let us help you reduce wasted time researching endless options on review sites.

Firsthand Palomarr Experience

Leverage the power of AI to help you find CX technology that matches your exact business needs.

Less meaningless meetings and fruitless conversations. Instead of talking to multiple technology suppliers to see if they fit your business needs find the one that can solve you needs the first time.

Highly skilled experts

We match you with technology experts who will help you sort through your technology options at no cost to you, because no one like to be billed hourly for consulting.