Tell Palomarr where your customer experience needs to improve. Palomarr AI finds the platforms that fit, and our CX advisors help you choose with your team, integrations, budget, and rollout in mind.
Deliver amazing customer experience technology with the perfect partner.
Palomarr connects you with vetted customer experience and outsourcing providers who specialize in real-world results. No pitches, no guesswork, just instant matches built from your unique needs. Think of us as your procurement experts.
Better customer experiences
start with better buying decisions.
Customer experience platforms touch every customer conversation and every team behind it. Palomarr compares the market around your channels, integrations, budget, and rollout needs without losing months to an RFP. If you need one, Smart RFP builds it in seconds.
Genesys brings joy to constituents and staff with a cloud-based contact center
Genesys
SumUp sees 50% call containment with Five9
Five9
Mattress Firm boosts operational efficiency with NICE CXone
NiCE
onPeak averages 95% CSAT score in its contact center using Sharpen
Sharpen
Siemens wind power drives service excellence and growth with Vonage
Vonage
Award-winning innovation for digital-first banking using Talkdesk and Amazon Lex.
Talkdesk
Kin Insurance used real-time agent data to increase adherence by 30%
Assembled
Improving customer response time by 98% with NextivaCX
Nextiva
How Nike Jordan drove 87% open rates with conversational AI
Quiq
DoorDash improves the customer and merchant experience with Replicant
Replicant
MarketStar completes sales tech stack with Dialpad
Dialpad
Fundation continues work transforming small-business lending during COVID-19 with Zoom Video, Zoom Phone
Zoom
Anaheim Ducks score big with 8x8
8x8
Fusion Connect James G. Elliott case study
Fusion Connect
How Farmers Insurance Group harvested hosted voice with GoTo Connect
GoTo
CHG anticipates saving $1.1M in telephony costs with RingCentral
RingCentral
AdRoll transforms mobile VPN access to Amazon AWS with Cato
Cato Networks
Leading global manufacturer of sporting goods enables hybrid workplace and boosts productivity
Aryaka
LendingTree reduces costs by stopping API endpoint abuse
Cloudflare
Leading gaming company keeps players engaged
Akamai Technologies
Third party serves as staging point for cryptojacking attack using Powershell
eSentire
Credit union banks on AT&T Business for security
LevelBlue (AT&T)
Royal British Legion: protecting those who’ve fought for their country
Ontinue
Streamlining next-gen solutions to reduce downtime and protect customer data
Lumen
Schneider uses AT&T technology to drive value, safety, and productivity
AT&T
The case for re-designing the network at Boston Children’s Hospital
T-Mobile
BCM One is a powerhouse technology problem-solver for a sports marketing company
Pure IP (BCM One)
Rackspace helps Feeding America tap into technology to connect food bank networks
Rackspace Technology
DP Fox builds their future in the cloud with Bigleaf SD-WAN
Bigleaf
Restaurant chain maximizes uptime, minimizes staff impact with Nitel
Nitel
Your CX needs matched to the right platform.
Palomarr AI narrows the CX market around how your customers and teams actually work. Our CX advisors help you compare the shortlist and plan the move.
Ask
Tell us where the customer experience is breaking down or what needs to improve. Start with a sentence or choose a CX category.
10 sec. from need to CX match
Match
We score platforms across channel fit, integrations, service goals, cost, and rollout requirements.
1,033 suppliers and growing daily
Meet
Review the best fits, see the tradeoffs, and book introductions. Bring your team or ask a CX advisor to help shape the decision.
2 days to average first call
Why teams choose Palomarr.
$100k
Saved per project
840
Suppliers
560
Case studies
3,450
Downloadable files
Built for buyers,
powered by technology partners.
Palomarr connects decision-makers and providers in one intelligent ecosystem.
What customer experience categories does Palomarr cover?
Palomarr covers customer experience software, contact center technology, CCaaS, customer support tools, analytics, and CX service providers. Buyers can move from broad market discovery into category pages, supplier rankings, buyer guides, and RFP workflows.